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New agents, tortured by what feels like an enormously long wait between license application and receipt, typically tend to want to hit the ground running the minute that license is in the broker’s hands.

It’s only natural to want to jet down the runway to success, but how will you get from here to there?

That’s what a business plan is: a roadmap of how to reach your income goals from where you are right now. Once you’re familiar with the real estate terrain, and you know the shortcuts, the map may feel like an unnecessary encumbrance, but it’s not.

Business plans aren’t static and require tweaking as you move up in your real estate career. Your sphere of influence grows, requiring the use of good contact management software. Your personal expenses may change and you will no doubt need to adjust your marketing expenses along the way.

The process of creating a “roadmap for success” for the new agent is a bit challenging, though. I mean, you have no past expenses with which to estimate a budget. How do you plan for marketing when you don’t know how much money you’ll have to play with?

You estimate. It’s that simple.

Map out your first-year goals

Make a realistic determination of where you want to be in your new business by the end of your first year.

This should include both a financial goal (how much money you’ll make) and other goals as well. For instance, your goals may include adding 100 people to your sphere of influence or to come up with a killer listing presentation. A financial goal could be planning to put aside a certain dollar amount to buy additional tools.

Create a budget

To come up with an accurate budget requires understanding your personal as well as business expenses, both fixed and variable.

Start with your personal expenses, such as your house payment or rent, what you pay for utilities, groceries, entertainment and the like. This will give you an idea of the total amount of income you’ll need to cover these expenses.

Determining your business expenses will be a bit more challenging since you have no figures from last year on which to base your assumptions. Breaking these expenses into smaller chunks will help you get a handle on them.

Startup expenses: These include your NAR, state and local association fees, MLS dues, lockbox expenses and the cost of any tools you’ll need to buy to get going (laptop, software, website expenses, etc.).

Marketing expenses: You’ll need to market your business as well as any homes you may list this year. We offer a series of Agent Introduction, Listing Inventory and Just Listed postcards that will get you off on the right foot.

Ongoing expenses: Your automobile gas budget is about to explode now that you are part of the real estate industry. Plan on spending a good deal of your budget on your vehicle – maintenance and gas for starters.

Then, there are your phone, internet, web hosting and the other costs that will recur routinely throughout the year.

How much do you need to make?

This is the trickiest part of your business plan, but the most critical as well. You’ll want to estimate how many sides you’ll need this year to get the money you want to make. This means figuring out how many prospects it will take to get a transaction, knowing the average sales price in the area in which you work and crunching some numbers.

We have put together the perfect simple yet effective business plan worksheet to help you do these calculations. You can find it online here.

Once you know how many listings or sales you’ll need each month to reach your financial goals, you’re on your way to success.

It’s time to introduce your new status to the world (or at least your corner of it).

Send out the Neighborhood Specialist postcard from the Agent Introduction Series to at least 100 new prospects in an area you want listings.

Need help targeting the perfect niche of sellers or buyers? Use our mailing list tool to create the ideal list or call our support team for assistance at 866.405.3638!

PLUS: When you have time…here are 3 free ways we can help you CRUSH IT in 2018!

1. The Free 2018 Real Estate Business Plan.

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan  – Click Here

2. The Free Online ROI Calculator. 

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The 12 Month Done-For-You Strategic Marketing Plan.

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here  – Click Here

Also…check out these cool tools 🙂

 3 Click Postcards – Just snap a home photo & create a postcard all from your mobile phone

MLS Mailings – Automated Just Listed, Just Sold Postcards

Market Dominator System – Become a neighborhood brand

Real Estate Door Hangers That Work

Door Hangers are the perfect tool for branding yourself as the neighborhood expert. They catch attention, provide the perfect reason for canvassing, and are an easy and effective leave behind.

Here are seven ways to SCORE BIG using Door Hangers.

1.  Content is key

The right door hanger for the right situation is key. Who are you trying to attract? Our Listing Inventory Series of Door Hangers are designed specifically to help agents find more sellers.

We also offer FSBO’s Door Hangers and Expireds Door Hangers, which are handy to have in the car when you come across a FSBO that just popped up or see an expired come off the market that’s close by.

In addition, you can use door hangers to brand yourself, spotlight a new listing, or advertise an open house.  The possibilities are endless.

 

2.  Include a call to action

Often agents will put time and energy into getting their message right, then forget to tell their prospects what they want them to do next.  Always make sure there is a call to action that’s simple and direct on your marketing pieces. For a memorable call to action select our Free Competitive Market Analysis Door Hanger.

3.  Know your neighborhood

Know how many homes are in the neighborhood you are canvassing. Then, based on the number of homes, come up with a strategic plan for conquering the whole area over time. An easy way to confirm how many homes are in a neighborhood is to use a tool available on our EDDM page (HERE). Once there click the “Get Started” link. On the next screen, there is a link to “choose your carrier route” this tool will allow you to find out how many homes are in a given area so you’re sure to order enough door hangers.

4.  Keep them readily available 

Keep a variety of door hangers available to address different niche markets so you are prepared for any opportunity that might cross your path. Many agents stock their trunks with various materials including, objection handling brochures, extra business cards, listing agreements, presentation folders, and door hangers.  As the saying goes, “To be prepared is half the victory”.

5.  Timing is everything

If you want to just get the hangers on the door without actually talking to many people, mornings (after people leave for work) are good.  If shaking hands and making connections with potential sellers and buyers is what you are after, then early evening after people have made their way home, is a smart choice.

6.  Blitz an Area

Take your team along and create a plan of attack that includes breaking up the canvassing in sections. Then blitz the neighborhood from all sides and begin the process of branding the area and officially introducing everyone to the new area experts.

7.  The layered approach

Prior to delivering door hangers to a specific neighborhood or in conjunction with this effort, make a few phone calls, send some agent introduction postcards or a community newsletter.  That way when you are meeting face-to-face, your prospects will be more likely to recognize you as the ‘neighborhood expert.’  If you’re using the listing inventory door hangers, we have Listing Inventory Postcards that compliment them nicely. You can find them here.

Get prepared for your next FSBO sighting by ordering 100 FSBO Door Hangers today to have available to leave on the door of the next home you see with a FSBO sign.

Need help targeting the perfect niche of sellers? Use our mailing list tool to create the ideal list or call our support team for assistance at 866.405.3638!

PLUS: Get Instant Access below to 3 FREE tools that will help you CONQUER Your Market this year!

1. An Easy & Effective Agent Business Plan – Treating your business like a business it is crucial to your success. Our one-page simple, yet powerful agent business plan is the answer! – Click Here

2. Marketing Dollars Success Tool – Enter your numbers into our Free online calculator to find out how to get the best ROI from your marketing dollar, instantly! – Click Here

3. Get a 12 Month Expert Marketing Plan – Get a free 12-month plan for What marketing to do when. Four key target markets included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check out these cool tools created to make YOUR life easier 🙂

Turn One Listing Into Many – All From Your Mobile Phone, Click Here

Automatically Send Your Just Listed/Just Sold Postcards – Work Smarter Not Harder, Click Here

Become a Neighborhood Brand – With the Market Dominator System, Click Here

 

Time vs Reward

While a lot of real estate agents know about Google AdWords, there are many who don’t understand how it works and why they should consider using it to advertise their business.

All advertising campaigns require careful consideration as to the amount of time they take, the cost and, most especially, the return on your investment dollar. Let’s take a closer look at these concerns and how AdWords fits in.

Learning Curve

Determining keywords, deciding how much to pay for them and tracking your ads takes time. For the busy real estate agent or those who are inexperienced with online advertising—especially advertising on Google—expect a huge amount of time on just the learning curve alone.

Then, tracking the ads’ effectiveness involves another huge chunk of time.

Cost

Since it costs nothing to set up a Google Adwords account, the cheapest way to get started is to do it yourself. Navigate to adwords.google.com and you’ll find step-by-step instructions on how to set up the entire program.

So, How Does it Work?

Google is the largest search engine in the world and, last month, it garnered nearly 92 percent of the search market share, worldwide.

Regardless of where you advertise online and whether you buy leads or clicks, the truth is that Google is so ubiquitous, whoever finds you probably uses Google.

The good news is that Google tends to offer a fairly high return on investment. It works on an auction model, so the more popular the keyword you want, the more you’ll pay.

Now, it’s not a straight auction model because they also care about relevancy, so if your landing page is judged highly relevant to your keyword, they’ll allow you to bid a little bit lower for the ad.

Not only that, but the more relevant pages are ranked the highest.

Google assigns what they call a Quality Score to every landing page for every keyword. Let’s assume that your landing page is generic and you want to bid on the keyword phrase “Portland Real Estate.”

Any agents whose landing pages have a higher Quality Score, also bidding on the same keyword phrase, will rank above your page in the search results.

Advantages

 In one sentence: Google AdWords is a fast, highly scalable, easy and somewhat predictable way to advertise – if you know what you’re doing.

  • Scalability: You decide how much you spend and when and how to adjust your ads.
  • Predictable: Once you know what you’re doing you can determine your ROI.
  • Quicker: You’ll see results faster than you will with trying to SEO your way to page one organically.
Disadvantages

Ok, so it’s not all perfect. The learning curve is steep and overly time-consuming. Then, there are the ongoing management and maintenance headaches. This combination can deter many from using Google AdWords.

The bottom line

If you choose to begin using AdWords, you’ll need to determine a daily budget and then keep up with prices, perform ongoing keyword research and understand the analytics well enough to figure out what is working and what isn’t.

In the end, since all of these tasks take time, many agents choose to outsource the management and maintenance of their AdWords account.

Start attracting new listings with a form of marketing that is studied to have a 75% brand recall – Direct Mail Marketing!*
Send 100 Take Advantage of the Market Postcards from our Listing Inventory Series to an area where you would like more listings now.

Need help targeting the perfect niche of sellers? Use our mailing list tool to create the ideal list or call our support team for assistance at 866.405.3638!

PLUS: Get Instant Access below to 3 Free tools that will help you Dominate Your Market this year!

1. An Easy & Effective Agent Business Plan 

Treating your business like a business it is crucial to your success. Our one-page simple yet powerful agent business plan is the answer! – Click Here

2. Marketing Dollars Success Tool

Enter your numbers into our Free online calculator to find out how to get the best ROI from your marketing dollar, instantly! – Click Here

3. Get a 12 Month Expert Marketing Plan

Get a free 12-month plan for What marketing to do when. Four key target markets included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

Turn One Listing Into Many – From Your Mobile Phone

Automatically Send Your Just Listed/Just Sold Postcards – Work Smarter Not Harder

Become a Neighborhood Brand – With the Market Dominator System

(*Direct mail has a 75% brand recall. Source: DMA Response Rate Report)

With inventory in high demand and buyers eager for deals, sometimes it takes a little objection handling skill and myth-busting to turn FSBOs into happy clients.

The following are three common FSBO misconceptions. And how to turn them from myths to more listings.

1.  FSBOs are hard to work with

Really – all of them?  In truth, most sellers who are trying to sell themselves are eager to save money and fairly motivated, yet not well-informed regarding what it takes to price right in today’s market.

Are they distrustful of agents?  Sure, many are but that doesn’t make them difficult it makes them human beings.  It’s your job to earn their trust, treat them with respect, develop a relationship and make them raving fans.

How do you help develop that relationship? Consistent communication and professional presentation tools.  Our FSBO Postcard Series are a great way to communicate and educate over time raising questions that will compel FSBOs to call you for help.

Our FSBO door hangers are also perfect for stashing in your car for a quick leave behind every time you see a For Sale By Owner sign.

Anytime you are attempting to get in the door of a potential listing, especially a FSBO, consider offering something of value. A reason to contact you. Great ideas for this are free reports, market information and a list of resources.

2.  FSBOs are overpriced 

Many FSBO homes probably are overpriced but surprisingly with the information available on the internet, many get the price right. However, more often than not, they still don’t understand they can likely get more for their home using a real estate professional.  

The biggest reason this is true is the exposure an agent can create for your property as opposed to what a FSBO can do on their own. An agent enters the property into the MLS where it is broadcast marketed via the paper, home guides, a wide range of internet sites, and to other agents. This creates greater property exposure and more competition leading to a higher selling price.

A great strategic tool that allows you to walk sellers through all the components of the salable listing is the Merchandising Review. It even helps to answer some questions before they’re raised. The Merchandising Review is available as a Free Download Here.

 

As soon as you see a new FSBO, contact them to offer to complete a ‘no obligation” Merchandising Review. Explain the tool allows you to make a comprehensive analysis of whether their home is salable in today’s market and what will assure it sells for the right price. Then schedule a 20 minute time to meet with them to go over the Review.

Walk them through each item and negotiate the issues that might keep the property from selling.  Correct these issues, and ask if they would allow you to show them your marketing plan.

3.  FSBOS can succeed on their own

The truth is most FSBOs do end up using an agent.  According to NAR, statistics show only 8% of the homes sold are FSBOs. And 31% of FSBOs don’t market their properties. They need someone like you to lend your expertise for a headache free sale that achieves the most money.

Other tasks that NAR has shown are difficult for FSBOs include: pricing the home right (18%), preparing the home for sale (13%), understanding the paperwork (12%), helping the buyer obtain financing (6%), timely selling (3%) and time to devote to the sale (3%).

FSBOs really are the “low hanging fruit” but the keys to success are consistency and timely communication. Most deals are sealed after the fifth contact. Know your business and your market and you’ll create a presence as the expert in your market for FSBOs.

Get prepared for your next FSBO sighting by ordering 100 FSBO Door Hangers today to have available to leave on the door of the next home you see with a FSBO sign.

Remember -we’re here if you need us.  Call our team today at 866.405.3638 to help choose the marketing materials you need to capture this market!

PLUS: Hey, don’t forget to check out 3 Free things below that will help you CRUSH IT this year!

1. Easy Agent Business Plan

Treat your business like a business. It is vital to long-term success in this industry. This business plan is both easy and highly effective. Check out the perfect one-page Real Estate Business Plan – Click Here

2. Marketing Return on Investment Calculator

Consistent marketing is the key to success. Discover how effective your marketing dollars can be. Enter numbers in our Free online Return on Investment Calculator to see instant results! – Click Here

3. 12 Month Done-For-You Marketing Planner

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

Turn One Listing Into More – from your mobile phone

Automate Your Just Listed/Just Sold Postcards – work smarter not harder

Become a Neighborhood Brand – with the Market Dominator System

Did you know that according to a national survey, over 75% of consumers that receive marketing postcards in the mail, not only read them but keeps them for weeks or more?

With this in mind, it just makes sense for real estate postcards to be a part of your marketing strategy. The following are three tricks to help you begin winning big with postcard marketing.

Direct response marketing

The intent of direct response marketing is to elicit a measured and often emotional response from your prospects. Methods used to trigger this response include a call to action, a question or something that compels your audience to reply.

A great example of direct response marketing using a question is shown in one of our Expired Postcards. The postcard reads, “Did you know more than 90% of people who have had the misfortune of having their listing expire change agents to help improve their ability to sell sooner rather than later?” Quoting statistics is a great way to lend credibility to a point you are making.

Another direct response option is educating your prospect, by raising their awareness and showing your expertise. An example of this is shown in one of our Market Quote Postcards. It reads, “Statistics show the typical FSBO home sold for $210,000, compared to $249,000 for agent-assisted home sales. A professional will net you more!”  Again, the use of statistics helps validate the statement.

The last direct response example uses a “call-to-action” that gives your prospect an exciting reason to contact you that benefits them personally. An example of this is demonstrated in our Free Offer Postcards. These postcards contain offers for a “Free Home Market Analysis”, “Free Home Lists” or a “Free Home Equity Analysis”. Providing exactly what the consumer is in need of and at no cost to them makes it easy for them to raise their hand.

Keep in mind, although you may be tempted to send a postcard with a beautiful image and/or saying, because it’s simple and you know it will be readily accepted, be careful it’s not your only choice, specifically over compelling direct response content.

Most of all, remember a postcard has limited, valuable real estate available on the front and back. So make the most of this space with the right images and copy to drive home your point and gain your audience’s attention.

If you decide to create your own postcard, make sure to ask yourself the question, are you using copy and images that will evoke a response from your prospects?

If you speak to the heart of what your target audience is thinking and feeling, you will create a connection that makes people want to reach out to you.

Consistency 

Begin your strategic marketing by sending out compelling postcards to a designated area and then do it, again and again. Because this is how often you need to “show up” in your prospect’s mailbox and in their lives to make an impact.

I can not stress this strategy enough due to the positive impact it will have over time. In fact, among other things, it signals to your prospects that you have a quality brand and service.

University of Wyoming’s Anthony McGann and Raymond Marquardt researched the effects of repeat advertising. They found that businesses that advertised with high rates of repetition tend to be rated as “high quality” in consumer report studies.

In addition, the results of another study published in the Journal of Consumer Research showed that consumers think that products and services repeatedly advertised are “good purchase choices”.

Consequently don’t waste time, effort and marketing dollars on a one-hit mailing because it will not have a worthwhile return on investment or positive long-term effect.

Finally, if you are not consistently seen in your targeted market through marketing, consider what message you are sending to your prospects about your level of commitment? Success comes to those who show up over and over again with the right message, the right attitude and the right promise of service.

A powerful database 

Your mailing list is not just a compiled list of names and addresses. It represents the lifeblood of your business. And it includes people that, if cared for and kept in touch with, will take care of you for your entire career.

In fact, studies show that one out of twelve on this list will result in a transaction each year. This means a list of 200 will provide you 17 transactions per year. That is if you give them the attention they deserve, by consistently and effectively staying in touch.

Therefore, to keep your list information organized and easy to access choose a database program. But don’t stop with inputting just names, addresses, and phone numbers, also get personal with your entries.  Aren’t you impressed when someone remembers your name, asks about your children, spouse, and hobbies?

This is why your database should include spouse and children’s names and don’t forget special interests, likes, dislikes, and personality styles. Begin the habit of contacting your list at least three times a year. Over time you’ll be able to feed more personal details into your database.

free offer postcard series

Finally, don’t forget about the mailing lists you get when you purchase a Just Listed Postcard. Every time you send a postcard out and do a radial or neighborhood search, for the perfect mailing list – that list is yours to keep. Use it to continue to build that prized book of business. Add these individuals to your database and start building a relationship with them.

For more ideas on how to create a powerful database, download our Free BusinessBASE book.  It’s an informative and free resource that explains exactly how to grow your database effectively. And contains information that applies to both short-term and long-term career success.

Start applying these success tricks now. Send the Free Market Analysis Offer postcard from our Free Offer Series to at least 100 new prospects in an area where you want more listings.

Need help?  We are here to help you succeed. Just call 866.405.3638 for assistance!  

PLUS: When you have a moment…here are 3 Free things to check out that will help you CRUSH IT in 2018!

1. The Free Real Estate Business Plan Outline

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out the perfect one page Online Real Estate Business Plan – Click Here

2. The Free Marketing ROI Calculator

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The Free Strategic Marketing Planner

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

Turn One Listing Into More – & all from your mobile phone

Automate Your Just Listed/Just Sold Postcards – with MLS Listings

Become a Neighborhood Brand – with the Market Dominator System

I recently spent time interviewing Michael LaFido, a top-producing Realtor, and luxury real estate consultant. Michael is the founder of the Luxury Listing Specialist Certification (LUXE) that many are calling the “new standard” for marketing luxury homes today.  Michael is also the author of the books “Marketing Luxury” and “Luxury Listing Specialist” & he has been inducted into the National Academy Of Best Selling Authors.

 Q: What is your definition of a luxury listing?

I define a luxury listing as three times the average home price for any given market. If the average home price is $200k, luxury would be defined as $600k and up. There is also a tier below luxury referred to as “higher end”, which I define as two times the average sale price for that market. In the above example, $400k would be considered “higher end”.

Q: What are the secrets of appealing to a luxury seller?

First, nobody cares how much you know until they know you care. You have to be authentic and truly care. There are agents that come across poorly because they are only bottom line driven and a seller will see through that. Being real and likable is important.

However, the biggest hurdle for many agents is penetrating the inner circle of trust. It can be difficult to penetrate this circle when dealing with high net worth individuals, they tend to be more guarded and untrusting.

A luxury homeowner will rarely give an opportunity to someone new and unknown to them. That is unless the agent has similar properties in their portfolio. Which is why a big part of what I do in my training is give agents the tools and resources to attract luxury sellers versus chasing them. Once an agent has gone through my program and has achieved our certification, they can leverage this certification as a third party endorsement.

Q: What advice do you have for agents curious about entering the luxury market?

The first step is more psychological than anything. An agent has to believe they can do it. Many agents have what I call limiting beliefs that are preventing them from breaking into certain markets.

Some of these beliefs include, I have to be licensed for X amount of years before I can sell high-end properties. Or I have to be with a certain brokerage. I have to live a luxury lifestyle, have a high net worth, and live in a big home or drive a certain car.

These beliefs are all false. I’m living proof. I have several properties on the market, $7 million and above in the Chicago land area and I came from a blue-collar past.

Recently I was in Las Vegas and a past training student approached me stating, “Hey Mike I attended you’re training a year ago and I just landed my first trophy listing for $850k.” She won this listing as an individual agent up against a power luxury team.

Another seasoned agent who never listed above $550k before she completed my training nine months ago said, “Michael, before your class, I would never have gone on a million dollar listing appointment.” Within two months of completing the training, she had a $5.3 million dollar listing appointment.

Q: What have been the greatest Aha moments for agents taking your certification?

Recently, after a training, I took agents over to an $11 million dollar mansion. I gave a tour of the property and insight into how to secure a listing like it and get it sold. I encouraged the agents to take selfies and create Facebook live videos inside the mansion as a way for them to market themselves from within this luxury property.

This tour of a multi-million dollar home was an eye-opening experience for many agents. Not just being in the environment, but communicating with their audience from within an $11 million dollar home broke down barriers and turned fantasy into reality. It’s important to put yourself in the surroundings of where you want to be in your life.

 Q: How do agents begin to break down the mental barriers to entering the luxury market?

The best place to start is by increasing your income from where you currently stand. If your average sale price is $200k try and push it to $260k or from $300k to $390k. This is a smaller goal, to begin with, that offers a big result (a 30% income increase).

Also, add higher-end properties to your portfolio. A financial portfolio includes some high and some low-risk investments. Diversify your listing portfolio in the same way with some higher listings as well.

Many agents say, if I take on a luxury or a trophy listing, that’s going to mess up my averages. It’s true they take longer to sell and cost more money. However, there is a positive overall effect on your portfolio and an annual income that can’t be denied.

Q: For agents interested in learning more what’s their next step?

Watch my Luxury Blueprint Video Series (linked below). It’s a three-part series on how to break into and sell more high-end and luxury homes and we also include some other freebies.  An agent can also listen to our podcast “Luxury Listing Specialist” on iTunes or Stitcher. To watch Michael LaFido’s Luxury Listing Blueprint Video Series, Click Here. For more information on Michael’s Luxury Listing Specialist Certification Click Here.

Always know that we are here to help you in any way we can.  Call our support team at 866.405.3638 if you would like help creating your new mailing lists or marketing materials.

PLUS: When you have a moment…here are 3 Free things to check out that will help you CRUSH IT in 2018!

1. The Free Real Estate Business Plan Outline

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out the perfect one page Online Real Estate Business Plan – Click Here

2. The Free Online ROI Calculator

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The Free Done-For-You Strategic Marketing Planner

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

Turn One Listing Into More – & all from your mobile phone

Automate Your Just Listed/Just Sold Postcards – with MLS Listings

Become a Neighborhood Brand – with the Market Dominator System

Nick

We recently linked up with one of Miami’s top Real Estate Agents, Nick “Tiger” Quay.

Nick was nice enough to share his expertise on the latest camera trends and how they’ve become essential to his success. Check out his thoughts on two camera types that have gotten some serious buzz over the past few years.

I run a real estate team in Miami within a highly competitive market. Offering 3D Virtual Tours gives me an edge for sure. As a 4 year owner and avid user of 3D cameras for 3D user controlled virtual tours, I feel they are much more immersive than 360 cameras.

I have closed several deals sight unseen with buyers using 3D, my sellers love it because they know the other listings they are fighting against aren’t getting even half of the actual buyer exposure they are receiving.

“Time is money and this has helped my ROI on listings exceed my own expectations many times.”  

Nick

I was an early adopter in 360 technology as well and received my first camera long before they were available in stores. The differences in the technology are that 3D cameras like the ones I use take thousands of different images and string them together in a seamless environment that enables users to literally walk around a space as if they were there.

“Like many things it’s only as good as the camera operator and editing”.

Most 360 cameras that you’ll see used by agents or hobbyists have 1 or 2 lenses that shoot in a fish eye type format then get stitched together automatically by the cameras software or software on a smartphone.

There are some that start around $2,000 that use 4 lenses which can shoot in gorgeous 4k however they require a much higher skill set to be edited and stitched.  360 cameras can also shoot video so it adds a motion and sound component not available with 3D VR applications.

360 cameras are by far easier to use and much cheaper to get into.

Although 360 videos are a blast, remember they do require some time to edit as well as specialized equipment if you plan to do anything other than shoot and share. I use them for my “quick and dirty” marketing on social media.

360 is fun and a great way to share a new space with others.  I use it quickly to share things that I know my sphere of influence engages with.  It’s a lot of fun and everyone loves the novelty of it as well as feeling included in group photos and activities.

Many of my clients are major techies so showing them things they have seen before, but from a different perspective keeps them interested.

To sum it up, for social media 360 wins and for sales and marketing 3D VR is my go to. It’s really about being creative, loving what you do, and sharing cool things and experiences with others.

As an agent it’s really important to find your niche and know “who” you are. From passions, to experiences, to tech; it’s all relevant and equally as important if you’re truly savvy.

Both 3D VR and 360 tech are major parts of my business and two things that have absolutely contributed to my success.

Make sure to follow Nick on Instagram and Facebook to keep up with the latest real estate tech trends.

 

 

When 1,500 U.S. consumers were asked what type of research they performed before hiring a real estate agent, nearly 43 percent said they seek advice from a neighbor or friend. More than 34 percent say they check the agent’s website.

When the second most popular way of finding agents is by trolling their websites, it’s critical to take a good look at your online presence. Blogging has benefits.

Listings, listings, and more listings

Here’s a “well, DUH” for you: To capture website leads you need visitors to your website. There are several ways to generate more traffic and blogging is one of the best methods.

Merely having a blog on your website will increase the site’s number of visitors, according to a Hubspot study. In fact, companies that blog receive 80 percent more visitors and small-business bloggers (which is what you are) get 126 percent more leads.

The bottom line is that if you promote your posts widely and consistently, you’ll drive more traffic to your website. 

SEO

And, if you search engine optimize your blog using long-tail keywords, you’ll be focusing on traffic that is more likely to convert.

Examples of short and long-tail keywords in real estate include:

  • Short: Lake homes
  • Long: Lake homes for sale in Madison
  • Short: Homes for sale in Phoenix
  • Long: Homes for sale in Phoenix with a pool
  • One-story homes in Las Vegas
  • One-story homes for sale in 89123 under $200,000
Real estate consumers are using longtail keywords to find you

Agent Steve Jolly of nashvillerealestatenow claims that he counted “21,050 keywords that were used to find my website” over the course of one year. More than 90 percent of those keywords were longtail.

In a nutshell: Although long tail key phrases will result in less traffic, what you do get will convert easier. And, when you think about it, are you in the traffic-generating or lead-generating business?

Finally, if you’re posting valuable, high-quality content, you may attract inbound links – the holy grail of anyone seeking to rank in Google.

If you want Google to see your site as authoritative, having high-quality inbound links is the only way to do it, according to Jayson DeMers at Search Engine Land.

Blogging helps build trust and establish expertise

The folks at Google asked real estate consumers what is important to them when choosing an agent and nearly half of them said “trust,” according to Tom Ferry.

So, how do you create trust? Through your online presence.

Blogging helps you appear human instead of as a brand. Regular blogging, on a schedule, helps people trust you as well. You show up, you are consistent – those are all qualities consumers seek in an agent. 

 A blog will help you to position yourself as an expert in your niche
 The How

Stuck for topics? Think about your clients and the questions they ask. The chances are good that others have the same questions.

There are at least a gazillion (ok, an exaggeration, maybe a bazillion) pieces of online advice about how to write blog posts. The key thing is to know your audience before you sit down to put fingers to keyboard:

  • Buyer or seller?
  • What pain point is your topic addressing?

Keep the answers to these questions in mind to remain focused as you write.

Make the post easier to read by structuring it so that it has lots of white space. Chop up overly long paragraphs and use photos, subheadings, content boxes and block quotes.

The When

How often should you post to your blog? Businesses that “published 16+ blog posts per month got about 4.5X more leads than companies that published between 0 – 4 monthly,” according to a Hubspot survey.

Sounds a bit excessive, doesn’t it? Other than agents who outsource their blogging, who has time to write four blog posts a week? Nonetheless, the takeaway from this survey is that blogging more often results in increased lead generation.

Not only does inbound marketing work, it’s far less expensive than most other types. If done right, blogging is inbound marketing on steroids.

Another way to get more listings, send the Timing is Everything postcard from the Fence-Sitter Series to at least 100 new prospects in an area where you want more listings.

PLUS: Whenever you have a moment…here are 3 things to check out that will help you CRUSH IT in 2018!

1. The Free 2018 Real Estate Business Plan

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan – Click Here

2. The Online ROI Calculator

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The 12 Month Done-For-You Strategic Marketing Plan

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

3 Click Postcards – Just snap, tap, send all from your mobile phone

MLS Mailings – Automated Just Listed, Just Sold Postcards

Market Dominator System – Become a neighborhood brand

 

There’s probably little worse in your real estate business than a client who insists on buying fixer-uppers when they have little to no experience with them.

Working incredibly hard for a payday that may not happen isn’t exactly what you signed up for, but there it is.

Experienced buyers may know full well what they’re getting themselves into while first-timers— or those who haven’t been in the market for some time—typically have no idea what to expect.

Sure, they may have heard the fixer-upper horror stories but it isn’t until they’re knee-deep in the process that reality sets in. Most likely, though, they’re Chip and Joanna Gaines fans and can’t wait to get into a process that looks all too easy on TV.

It’s up to you, their professional real estate advisor, to ensure that your clients are prepared.

  1. Yes, location is still important

Counsel your fixer-upper client to consider, carefully, the home’s location.

If you aren’t familiar with the neighborhood, check recent sold prices and look for anything else that might recommend the neighborhood. Is there a Whole Foods or Walmart planned? Those are both indications that the area might be a good investment.

What are the schools like? As much as the current political climate in the nation would like to downplay this aspect of a neighborhood’s desirability, it is still quite pertinent with homebuyers.

Explain to your client how difficult it will be to recoup the money spent to rehab the house if the work increases its value beyond that of other neighborhood homes.

  1. It’s important to know the cost before making an offer

Real estate consumers aren’t privy to your depth of knowledge about everything involved in buying a home and it’s important to be constantly reminding yourself of this.

For instance, how many of your buyers think that the home inspection is the definitive diagnosis of what may be wrong with the home?

The answer to that is, probably, “most of them.”

What many don’t understand is that the inspector only inspects visible areas of the home. Who knows what might be lurking behind the walls or under the kitchen vinyl?

As you know, when buying a fixer, the home inspection is even more important as is the client’s willingness to order extra inspections, if needed.

Get as much information as possible from the inspector, especially about the condition of the home’s major systems and the priciest items to fix (foundation, roof and structure issues).

Because you’ll want to be able to counsel your client on how much to offer for the home, both of you will need to consult with a contractor and obtain a written estimate of how much it will cost to get the home up to snuff (including the price of permits).

Then, tack on some extra.

“Plan for at least one budget-buster by adding an extra 12% to your renovation estimate,” cautions the experts at daveramsey.com.

And, again, if the home, after renovation, is valued higher than similar homes on the block, you and I both know it’s a lousy investment.

  1. Paying for the work

There are a number of ways to finance the purchase of a fixer-upper and which to choose typically rests on the amount of work required. Among the more popular options is Fannie Mae’s HomeStyle Renovation loan.

Your client will need a credit score of at least 620 and a minimum 5 percent down payment, but, similar to FHA’s 203(k) program, it combines the cost of the renovation with the cost of the home, so there will be only one loan.

While your client may be familiar with these programs, the loans aren’t as easy to work with as they may believe. The FHA loan, for instance, requires hiring a “qualified 203(k) consultant to oversee every step of the work, from plans to the finished product,” according to Robin Saks Frankel at bankrate.com.

To get approved for the HomeStyle loan, your client will have to hire a contractor to put together a detailed cost estimate.

Then, there are a number of other tedious hoops to jump through during the rehab process. Ensure that your client knows all there is to know about his or her preferred financing method.

For buyers on a budget, a fixer can mean being able to buy a larger home, for others, it’s a chance to purchase something that they can customize to their tastes and lifestyle.

Walk them through the process to help ensure they know what they’re getting into so there are no surprises down the line.Move up market real estate postcards

Send the 6 Move-Up Mistakes Postcard from the Move-up Market Series to at least 100 prospects in an area where you would like more buyers.

PLUS: Whenever you have a moment…here are 3 things to check out that will help you CRUSH IT in 2018!

1. The Free 2018 Real Estate Business Plan

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan – Click Here

2. The Online ROI Calculator

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The 12 Month Done-For-You Strategic Marketing Plan

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

3 Click Postcards – Just snap, tap, send all from your mobile phone

MLS Mailings – Automated Just Listed, Just Sold Postcards

Market Dominator System – Become a neighborhood brand

First the essentials

You may already be familiar with these tools, but are you really making the most of them? When strategically used, not only do they make your work life a lot easier, but they will help you generate new business as well.

The best smartphone for agents

Your smartphone is the one tool you’ll use more than any other in your real estate practice.

Most REALTORS® — more than half – use the Apple iPhone®, according to NAR, second in popularity is Android™. While a smartphone’s features are critical in an agents decision-making process, the types of apps it can run and their ease of use is important to consider as well. Again, the iPhone® gets the award – this time for the sheer number of apps, but the number and variety of Android™ apps are increasing.

When making your final decision, be sure to compare the audio quality on speakerphone and Bluetooth. This is important since you’ll most likely use the phone a lot while driving (if that’s legal in your area). And the audio quality between phones can vary greatly.

At the beginning of your career, you’ll probably rely on your phone to take photos and videos, take time to verify the photo and video display and resolution are high-quality. Most newer Apple iPhone® and Android™ phones do an adequate job of capturing images and video with high-quality resolution.

New smartphone apps that make work easier
  • RPR Mobile – easily search properties, create and send branded reports.
  • BombBomb – send personal video emails to your clients from your phone on the fly.
  • Waze – up-to-the-minute traffic updates by other users, great time-saving while on the road.
  • Open Home Pro – bring your tablet and get digital sign-ins at your next open house. Then follow-up with automated emails and text messages.
  • Videolicious – Make and edit high-quality videos in seconds, including watermarks and logos.
CRM’S have come a long way

From day one of your real estate career, you’ll be hitting the ground, drumming up business. Unless you plan on going through piles of scraps of paper to keep track of all the contacts you’ll make, you need a customer relationship management system.

The CRMs of today are used for a number of tasks – from automating some of your marketing to keeping track of your sphere, your prospects, clients (past and present) and syncing data between multiple platforms. A CRM system has become invaluable.

These systems are offered by a number of companies but look for one with at least the basics — property blasts, email templates and the ability to monitor client activity on your website.

If you’re on an extremely tight budget you might want to start with what the NAR calls “no-frills electronic address books,” such as Outlook and Apple Address book. You won’t get the integrated solutions that you will with the higher-end systems, but at the very least, you’ll get your contacts organized. Three CRMs worth investigating further, Contractually, ZOHO, and Apptivo.

Website & blog solutions made easy

“My websites are critical to my success,” claims Minnesota’s Kris Lindahl, named one of REAL Trends’ and Trulia’s “America’s Best Real Estate Agents.”

“While they’re not the only marketing tool we use, they’re certainly the easiest. There’s a lot to be said for effective inbound marketing. It’s painless.”

Sure, your broker may offer you a page on his or her company website, but you need your own, with your branding.

You can spend a ton of money on a website, or you can do what many smart agents are doing and use a ready-made solution. One example is setting up a WordPress site, using an attractive, agent-friendly WordPress theme, such as “Curb Appeal Evolved”. This theme runs under $50.00 and offers IDX plugins, which is the most important tool on any real estate site. Or, check the selection of templates available at Theme Forest.

Additional ready-made, agent-friendly website and blog solutions worth investigating include Placester, Websitebox, Squarespace, Wix, and Weebly.

Top tech tools growing in 2018

360 Degree Cameras – These cameras create a feeling of actually being inside the property and are able to capture every angle allowing for deeper exploration. A recent study by Magnifyre showed 25% of video watchers preferred 360 videos over traditional cropped format.

3D Cameras – places you inside the property as well allowing you the freedom to look around. There is said to be a greater feeling of depth with a 3D camera. However, you are not able to capture every angle with a 3D camera as you will with a 360 camera.

Chatbots – allow you to streamline communication on your website by answering routine questions before you talk to a client. Provides the client another option for information other than picking up the phone.  A few Chatbots to investigate further include, Automabots, Structurely, Botplan.

real estate community newsletterMake the most of your CRM, send a Community Newsletter from our Newsletter Series to your Sphere of Influence. Be sure to notate when the postcards went out in your CRM for tracking purposes.

PLUS: Whenever you have a moment…here are 3 things to check out that will help you CRUSH IT in 2018!

1. The Free 2018 Real Estate Business Plan

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan – Click Here

2. The Online ROI Calculator

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The 12 Month Done-For-You Strategic Marketing Plan

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

3 Click Postcards – Just snap, tap, send all from your mobile phone

MLS Mailings – Automated Just Listed, Just Sold Postcards

Market Dominator System – Become a neighborhood brand

 

How not to scare away internet inquires

Have you ever noticed how making cold calls is a lot like writer’s block? Stare at the phone/blank page? Check.

Thoughts of others being critical of you running through your head? Check.

A huge wall between yourself and anything intelligent you might say/write? Yup.

Even though following up with an internet inquiry should be at least lukewarm, many of us go through the same intimidation we feel with the icy ones.

But it doesn’t have to be that way. Not if you remind yourself that the internet inquiry on the other end of the phone asked to be contacted. That should cure at least the initial paralysis.

Then, come up with a system that not only lends itself to increase your comfort level but effectively captures that inquiry.

It’s all in the timing

To transform an inquiry into a client requires building a relationship. The first contact, then, is critical. And, a speedy return call almost guarantees that you’ll connect with the inquiry.

A couple of years ago, Steve Olenski at Forbes.com mentioned a study that found the odds of reaching an inquiry decays significantly over time. Reach out within five minutes of receipt of the inquiry and your luck is at its highest.

Wait 30 minutes, however, and you are 100 times less likely to reach him or her.

Wait 5 hours and you may as well not even pick up the phone because you’re are 3,000 times less likely to reach the person than if you’d called within five minutes.

Achieving contact with an online inquiry is only part of a successful conversion campaign, however. Qualifying the inquiry – getting him or her to agree to work with you – has its own follow-up rules.

For instance, a study conducted by James Oldroyd, a professor at MIT, focused on figuring out not only when to follow up with an online inquiry, but the inquiry generating methods that resulted in the best conversion rates.

For instance, blogging and social networking delivered far more qualified inquiries than pay-per-click advertising. Another interesting finding is that inquiries captured by offering a book (either traditional or electronic) resulted in the highest conversion rate.

But, we digress. The study finds that the best conversion rates come from subsequent follow-up calls placed on Thursday between 9 a.m. and 11 a.m. The worst time? 1 p.m. to 2 p.m.

Ok, so what do I say?

Since we learn best from our mistakes, let’s talk about what not to say.

  • Don’t talk about yourself—how much in dollars or how many deals you do, your designations, your integrity or anything else that these inquiries truly, honestly don’t care about.
  • Don’t beat him or her up by trying to set an appointment. This is an informational call, so be a counselor, not a salesperson.
  • Don’t make the follow-up call unless you have all of the inquiry’s pertinent information in front of you. This includes what he or she is looking for (to buy or sell), the type of home, neighborhood and the specific property viewed.
Ok, so here is what you should talk about.

First, identify yourself and remind the inquiry that you are returning his or her call. If the inquiry is a buyer, calling about a particular property, you should jump right into offering information about it.

Then, shut up.

When you listen, you’ll learn whether or not the inquiry is agreeable to staying on the phone with you. If so, you can begin asking questions – gently.

These include questions about the inquiry’s timeline (“When do you plan on moving?”), whether or not he or she will need to sell a home before buying this one and other qualifying questions.

Finally, let the inquiry know that you aren’t like the others he or she has reached out to – you won’t be relentlessly bothering him. Ask about a preferred contact method and then get permission to use it. Then, use it.

A sample intro

“Hi Jack, this is Anita Deal with ABC Properties. I’m following up on your request for more information to find out how I can help. I notice you’re looking at homes in the University neighborhood. Is that correct?”

This ought to get the conversation off and running.

Let’s wrap it up

There’s an old saying among radio deejays that, before they open the mic, they should always know how they’ll close. This way, if they get lost in their thoughts, they can always throw out their closing line, whether it’s the call letters or something else.

The same holds true for the follow-up call. Will you be offering the inquiry an incentive (CMA, e-book, etc.) for further contact? This is the ideal time to bring it up.

“I wrote an eBook covering the home selling process. Can I email you a copy?”

Or, “I’d love to send you a University neighborhood market report. Should I email it or drop it off?”

Once you have permission to keep in touch, remind the inquiry that you’ll be sending information on properties that match his or her needs, neighborhood-specific information or anything else you think may be of value to the inquiry.

And, end with a reminder to call you if they find a home they want to view. “I’m happy to set up an appointment for us to walk through the home.”

With internet-generated inquiries, time is of the essence. Don’t let your online inquiries go cold, don’t be pushy in the conversation and always offer value.

Take a look at the inquiries you’ve made contact with over the last few years (internet or other). Compile a list and send at least 100 Free Market Analysis Postcards to them.

Need assistance taking your marketing to the next level?  Call our support team at 866.405.3638 today!  

PLUS: Whenever you have a moment…here are 3 things to check out that will help you CRUSH IT in 2018!

1. The Free 2018 Real Estate Business Plan

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan – Click Here

2. The Online ROI Calculator

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The 12 Month Done-For-You Strategic Marketing Plan

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

3 Click Postcards – Just snap, tap, send all from your mobile phone

MLS Mailings – Automated Just Listed, Just Sold Postcards

Market Dominator System – Become a neighborhood brand

The importance of Agent reviews

In case you haven’t noticed, real estate is no longer your father’s industry. Every year, technology takes it, at warp speed, in directions Papa could only dream about.

In his day, driving the latest Cadillac was proof enough of his success.

Not today.

Your years of experience, impeccable customer service skills and even your über expensive website are no longer enough to convince potential clients that they should work with you.

They believe little of what you tell them and they demand proof.

So, who do they trust?

Your clients—present and former. So, make sure to appreciate and acknowledge your past clients and their referrals with our Customer Appreciation postcard series.customer referral appreciation postcard

This will be the year that, hopefully, agents finally understand how important reviews are to their bottom line and focus on not only getting more of them but how to present them as well.

What is social proof?

Apparently, the urge to follow the crowd, whether you’re a sheep or a human, is instinctual. It’s why we look skyward when others do. It’s why we stop to look at a car wreck.

“We often imitate others’ actions when making choices with limited information about what’s best,” claims David Stipp at Fortune.com. “It’s almost a law of nature,” he concludes.

“To learn what is correct, we look at what other people are doing,” explains Rob Henderson, an Eli Whitney scholar at Yale University, at PsychologyToday.com. “Advertisers don’t have to persuade us that a product is good, they only need to say others think so.”

This, in a nutshell, is social proof. And, the cornerstone of social proof is your brand’s reviews. Or, “testimonials,” as the real estate industry insists on referring to them.Just Listed Just Sold Property Showcase Real Estate Postcards

While it’s a bit embarrassing that our tendencies are so uncomfortably close to those of animals, it’s also an opportunity to cash in when it comes to marketing your brand. A great way to market your brand and showcase the good you are doing for your clients is our Property Showcase Just Listed/Just Sold Postcards.

Need proof that social proof matters?

About five years ago, Jeremy Stoppelman, a former PayPal employee, needed to see a doctor. Understanding that he’d find the best doctor only through word-of-mouth, he became frustrated at how little information he could find online.

As a result, and with $1 million in investor money, Stoppelman and Russel Simmons, another former PayPal employee, gave birth to Yelp.com.

“What we realized was word-of-mouth is the way we wanna find great local businesses,” Stoppelman tells Inc.com’s, Daniel Wolfman.

“That’s what we all naturally do. And if we could create something online that could capture word-of-mouth, that would create an amazing resource to find only the best local businesses.”

That was nearly 15 years ago. Today, research shows that, in their efforts to avoid buyers’ remorse, more than 70 percent of Americans rely on reviews of products and services before making a purchase.

By the way, younger Americans, including Generation X and Millennials, rely on reviews far more than older folks. Social proof, therefore, is imperative for the real estate agent hoping to capture the attention of tomorrow’s real estate consumer. Our Millennials Postcard Series is a great start in that direction.

Like it or not, you may already have a rep

You can always hope that your negative reviews are hidden with the  “dead bodies” on page three of Google, but why not be certain? Be aware, though, that polishing an online image takes time and effort unless you have the means to hire a company that specializes in online reputation management.

DIY methods include searching for yourself on Google and Facebook and you’ll find a walkthrough of several ways to clean up your online reputation posted by Alan Henry at lifehacker.

Let’s get you some positive social proof

Most real estate consumers seeking to learn more about you will check online for information first. If you don’t have a “testimonials” section on your website, create one.

Keep in mind that consumers will scrutinize the testimonials’ authenticity. In fact, a 2017 BrightLocal survey found that the “authenticity of reviews is the most important factor for consumers to trust the reviews they read.”

Think about it—how likely are you to trust a review that doesn’t include the reviewer’s name? Or, contains only the reviewer’s initials or an obviously made-up name?

Consider adding your clients’ photos (ask for permission) to the testimonial to add veracity. A study conducted by Olapic, a global software company, found that more than 75 percent of consumers “believe the content that average people share is more honest than advertising from brands.”

Another study finds better conversion rates when the photo is positioned above the text of the testimonial.

BrightLocal’s study also reveals that consumers will seek you out on more than one site before making a decision and most of the time, they’ll check a review site, such as Yelp or the review section on Zillow and Google.

Since the latter is likely to show your review as a result of a search of your name, start there. You’ll find a walkthrough of how to create your free Google listing here.

Use them in your offline marketing

real estate community newsletterPick one or two of the most glowing testimonials and use them in all of your offline marketing efforts, from postcards to newsletters to listing presentations and everything else you use offline.

TIP: Use care when soliciting testimonials from clients. Yelp, for instance, has a strict policy against asking for reviews. Furthermore, while most review platforms explicitly prohibit offering incentives for reviews, it’s also against the law.

Chose at least 100 of your past clients and send out Thinking of You postcards from our Customer Appreciation Series. Keep your name top of mind for the next time they are asked for an agent referral.Thinking of you Real Estate Client Appreciation postcards

Need assistance taking your marketing to the next level?  Call our support team at 866.405.3638 today!  

PLUS: Whenever you have a moment…here are 3 things to check out that will help you CRUSH IT in 2018!

1. The Free 2018 Real Estate Business Plan

Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan – Click Here

2. The Online ROI Calculator

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

3. The 12 Month Done-For-You Strategic Marketing Plan

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

Also…check these out 🙂

3 Click Postcards – Just snap, tap, send all from your mobile phone

MLS Mailings – Automated Just Listed, Just Sold Postcards

Market Dominator System – Become a neighborhood brand

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