Sunday, November 24, 2024

Win Them Over With Mortgage Savvy

Remember real estate school? What fun it was to learn about such thrilling topics as riparian rights, avulsion, and tenancy by the entirety. Unless you were planning on selling ranch, investment or water-front property, these topics were quickly pushed to the back of your mind once you got your license. Then came the real learning: how to generate leads, work with buyers and sellers and the anatomy of a mortgage.

While you may have had a broker or mentor who walked you through the fine art of generating leads, the mortgage process is typically something we learned on our own, piecemeal.

If, as newbies, we were confused over the mortgage process, think about how clueless your first-time buyers might be.

Get them up to speed

Only 30 percent of them are familiar with the mortgage process according to a Consumer Financial Protection Bureau (CFPB) and the Federal Finance Housing Agency (FHFA) survey. That’s a whole lot of buyers who are blindly entering a huge financial transaction.

The mortgage profession, like real estate, boasts a workforce with a variety of backgrounds, education, skills, and experience. Like our industry, there are those who work hard at providing customer service and there are those who seemingly couldn’t care less.

Sadly, as they do when choosing a real estate agent, the vast majority of homebuyers (77 percent, according to the survey above) choose the first lender they speak with.

This offers the customer-service-oriented agent a brilliant opportunity. Make explaining the mortgage process, from start to finish (and in plain English) a part of your buyer consultation meetings. It’s customer service on steroids.

Go beyond referring your clients to a lender

Surf the internet for home buying advice and agent websites typically offer some form of “See a lender.” This is skimpy advice that adds nothing of value to the reader.

Providing answers to their most frequently asked questions is valuable. What does DTI stand for and how is it determined and what role does it play in the mortgage process? Explain what “mortgage origination” means. What are “discount points?”

Explain the different players who work behind the scenes for a typical borrower. For instance, what does an underwriter do? An infographic or even a text walk-through of the life cycle of a home loan could do the trick here.

And, don’t neglect counseling your buying clients about protecting their credit during escrow (not making large purchases on credit, not changing jobs, not moving money around).

How to get the word out

While a basic explanation during your buyer consultation is a must, your website is another vehicle for spreading the word about the mortgage process. From articles in the “Buying” or “Financing” section of your site to blog posts about different aspects of mortgages (down payment assistance, what to expect at closing, etc.) can all help educate your client.

Getting back to the buyer consultation: use handouts to cut down the amount of time it takes to explain the mortgage process. Start with an explainer sheet or infographic that walks them, step-by-step- through the process. Include a glossary of mortgage terms that they can refer to when needed.

Include a page on various mortgage programs, such as FHA, VA and USDA and another on down payment assistance programs in your area. Then, package them all up in one of our presentation folders for them to take home with them.

Explaining the mortgage process to your buying clients does more than add to their customer service experience. Knowing that they need to hold off on that appliance-shopping trip to Lowe’s or Home Depot prevents a common mortgage disaster.

Also, knowing what to expect during the process allows them to relax into it. And, we’re sure you’ll agree that relaxed clients are the easiest to work with.

Order the Free Report Chop $24,000 Off Your Mortgage and give out everywhere as a Free Offer on your direct mail pieces, at Open Houses, and in your community.
Make sure everyone knows who the expert agent is who will be there for them, answer ALL their questions and guide them in the right direction.

Need help targeting the perfect niche of buyers or sellers? Use our mailing list tool to create the ideal list (it’s easy) or call our support team for assistance at 866.405.3638!

PLUS: When you have time…here are 2 free ways we can help you CRUSH IT in 2018!

1.  The 12 Month Done-For-You Strategic Marketing Plan.

The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Listing Inventory, Geographic Farming, and Sphere of Influence – Click Here

2. The Free Online ROI Calculator. 

Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here

Also…check out these cool tools 

 Three Click Postcards – Just snap a home photo & create a postcard all from your mobile phone

MLSmailings.com – Automated Just Listed, Just Sold Postcards

Market Dominator System – Become a neighborhood brand

Want to Refer a friend or colleague? Refer them, Here. THEY get a Free $25 Gift Card and YOU become their hero. BTW, you also get a $25 Gift Card too (now that’s what I’m talking about)!

 

Was YOUR Name Drawn?

Wow! A big thanks to all our amazing contestants this past month! We had fun changing it up with a prize of Google Home Assistant.  We had some terrific entries – and we thank you all so much for sharing your ProspectPLUS.com experiences! If your name wasn’t drawn – no worries!  We’ll choose three MORE winners May 2nd. Congratulations everyone!

Jennifer Ingiald who shared, “I have been using ProspectsPLUS! for all my direct mail
campaigns for about two years now, and have yielded awesome results! The last jumbo postcard I sent was for a Just Sold campaign, and I received two new listings just from that postcard. I love how they are always adding new design templates too so I can choose a new one each time. Phenomenal customer service too!”

 

Carmen Wieck who shared, “A few months ago, when I started working with ProspectsPLUS!  I
had some hiccups. HOWEVER, when I called to talk about my issue, Hayley was beyond helpful and made everything smooth for me. I got a listing from that mailing and then a referral from that listing – BOOM, two in one shot! Now I am ‘addicted’ to ProspectsPLUS! I do all my marketing with them. Love the quality, customer service, the professional copywriting on their marketing pieces. I am a customer for life.”

 

Steve Turner who shared, “I love how easy and fast ProspectsPLUS! is. Whenever I need postcards or mailings sent, their online ordering is so easy to use and creates amazing results in just minutes! Great prices, easy to use and full of helpful ideas.”

 

Kathleen Carhart who shared, “I have used ProspectsPLUS! to market my farm area with great success. They have a terrific selection of marketing materials to choose from and the quality is excellent!”

Thank you to everyone who entered! Join us for our April contest where we will be giving away $500 worth of Gift Cards! It’s easy!  Leave your review of your ProspectsPLUS.com product or service on our Google+ Page  or our Facebook Page today!  

We’d also like to invite you to join us in our goal to raise $50,000 for St. Jude Children’s Research Hospital®! We are matching every donation this year, dollar-for-dollar! Learn more at: blog.prospectsplus.com/st-jude.

Steadily Getting Ready for a New Year Ahead

by Julie Escobar

I love the Seneca quote, “Luck is what happens when preparation meets opportunity.” Or Floyd Wickman’s quote, “There’s nothing special about special people it’s what they DO that makes them special.”  What a great time of year for agents.  So many of our friends and clients are deep in preparation for the year ahead. Building marketing strategies, laying out budgets, meeting with mentors, and sharing ideas.  These are the folks that will not only finish out this year strong, but hit the ground running with a passion as we enter a new year and keep right on going to make 2017 their best year ever — long before it even starts.  How cool is that?

For our part, at ProspectsPLUS!, we are doing the same.  From our Master Marketing Schedule, (which you can download directly to your Google, Apple or Outlook calendars), to a line up of great new series, products and services for the year ahead.  We know that agents today need every tool they can get to compete in challenging markets, and we’re passionate about delivering those tools.

Now when you’re making your marketing list and business plan for 2017 (and checking it twice), please let us know how we can help you maximize your goals for the new year.  Here are just some of the things we can deliver:5 ways to build equity

  1. Fresh ideas  – Our Master Marketing Schedule is a strategic marketing plan specifically for real estate professionals which delivers powerful strategies and solutions every month to connect with your sphere, find cash buyers, work with investors, saturate your geographic farm, automate your just listed or just sold postcards, and even gives you some fun ways to stand out and be noticed in your market area.
  2. Brochures, Flyers and Free Reports — We know how important having the right collateral at the right
    time is when you’re prospecting, presenting and closing.  These tools lend authority, put stats at your fingertips, spotlight you as the resource, and give additional credibility.
  3. Postcards — We literally have hundreds and hundreds of postcard templates on our site that cover the gamut with over 22 niche marketing categories to choose from.holiday-cards-16
  4. Newsletters — Done for you newsletters which make a perfect ‘touch’ point for your sphere of influence.  You can
    customize however you want, or just run with as is.  All the copy is ready, timely and perfect for delivering relevant content to your customers.
  5. Market Dominator — Our powerful new system for capturing a 20% market share in a geographic area within a two-year time frame.  There’s nothing like it on the market!
  6. Business Cards — From cool new QR Code cards to branded cards — we have a wide selection at a great price to make sure you have what you need.
  7. Door Hangers — These are perfect for your geographic farm or for area FSBOs and Expireds. Easy to
    order and use and priced for any budget!fsbodoor hangers
  8. Data — Our MapMyMail system is amazing for finding the right list of prospects for what you need.  Investors, first time home buyers, move up market candidates — you name it.

That’s just the tip of the iceberg!  Visit our SPECIALS page today (and bookmark it!) — so you can always keep tabs on the latest promo codes, new marketing tools and fresh insights!  We add anywhere from 5-8 new pieces to our site each and every month!

We offer gift cards as well! Thinking about giving the gift of marketing this year or putting it your wish list? See the holiday specials now!

As always, we’re here to help.  Our marketing team is experienced and well versed in what today’s real estate professionals NEED, WANT and will make their lives and jobs EASIER.  If you’re creating your marketing budget for next year and would like some guidance on which tools might work best for you and what that cost would be, call our team today at 866.405.3638 or email us at pmc@prospectsplus.com!

 

3 Great Strategies for Creating PRESENCE This Season

By Julie Escobar

It’s that time of year.  The holidays are here and with them much of your competition is settling in – for shorter days, slimmer work calendars and that ‘wait ‘till the first of the year’ slump.  Not you.  You’ve got your eye on a new year filled with promise and kicked off with momentum-right?

Here are three things you can do to create vital PRESENCE now that will carry you through the holidays and long into the New Year with powerful, forward, full-steam-ahead strength.

Commit to Consistencythanksgiving cards

You know what you see a lot of?  Agents who ONLY send a postcard or greeting card once a year.  Start now and make it a point to ‘touch’ your sphere and farm at LEAST once every 21-30 days for the duration.  Consumers today are savvy – they’re not swayed, influenced or impressed by the ‘one-and-done’ marketing efforts.  From their perspective?  If you’re that lax in how you market YOURSELF – how will you be at marketing THEIR property?  Show the consumers in your market place that you’ve got the chops – and the commitment to be front and center not just once, but again and again and again.

Community Countsworkshop cards

Want to be known as the neighborhood resource or the market specialist?  Get out of the office, out from behind your desk and out in FRONT of the people in the community you serve.  Make it a point to calendar at least ONE community event in your market per quarter – or even per month.  It’s an edge that will set you apart, win favor and create a presence that you’re the top agent to talk to. Team up with your local schools, libraries, chamber of commerce, or even a network of like-minded business professionals to help create awareness, increase attendance and bring a wide spectrum of information to those who want it most.

Think AHEADlisting inventory1

The smartest agents in the business are never satisfied with doing things the ‘same old way’.  They’re keeping their ear to the ground, eyes open, and thinking ahead.  What can you do to make a splash?  How can you best keep the ‘buzz’ going?  I love Tony Robbins who has served up the motto ‘Constant And Never Ending Improvement’ for years.  In a 24/7, 365 world, you can’t let your skills, your top-of-mind awareness, or your passion to coast or slip to the back burner.

Need help?  Call us at 866.405.3638.  We’ve got answers you can count on.  From direct response postcard marketing that keeps you top-of-mind, to Holiday messages that make a difference, to real world resources that you can adopt and make part of that empowered new marketing and business plan for 2017 that we know you are ALREADY working on!  Have a great week!

 

 

Was YOUR Name Drawn?

Wow! A big thanks to all our amazing contestants this past month! We had some terrific entries – and we thank you all so much for sharing your ProspectPLUS.com experiences! If your name wasn’t drawn – no worries!  We’ll choose three MORE winners September 5th!  Congratulations everyone!

Our $250 Winner is Karen Scarbrough who shared, “I posted a new listing on our MLS Realtor Database and within hours I received a ready-to-go template of a Just Listed postcard. The email said, ready to go, just accept your Postcard and it will be mailed within 48 hours. The Postcard was mailed out to all of the neighbors in the neighborhood the very next day! Due to my mailing area, I received my copy in my mailbox one day later. I couldn’t believe it. Could it really have been made that easy for me? The presentation was professional, glossy, and would grab your attention. The next day, I received a phone call from a neighbor. They had received my postcard in the mail. The soft spoken woman on the other end of the phone said, ‘I think we should talk about selling my home.’ My new listing had turned into 2 listings. Thank you ProspectsPLUS! for making life a little easier. Your user friendly programming makes is easy for anyone. From ordering, to delivery, to payment, you are a first class organization and deliver a First Class Image to those you serve.”

Our $100 Winner is Angela Gkionis, who shared, “I have ordered postcards and door hangers from Prospect plus and I have been very happen with the outcome!”

‎Our $50 Winner is Francis Xavier, who shared, “I like the fact that the entire process from start to finish is easy. The colors pop and the pictures are sharp and clear. Always delivered in a timely manner and the finished products always look great. I have used the postcards and brochures and have been happy with everything ProspectsPLUS does for me. They make my job easier since it is one less thing that I have to worry about.”

Thank you to everyone who entered! Ready to throw your hat in the ring? It’s easy!  Leave your review of your ProspectsPLUS.com product or service on our Google+ Page or our Facebook Page today!  We’ll give away a total of $400 more in ProspectsPLUS! gift cards!  Next drawing is September 5th!

By the way – our new Promo Codes are live – check out our Specials Page today to save 10% on your next order! 

We’d also like to invite you to join us in our goal to raise $50,000 for St. Jude Children’s Research Hospital®! We are matching every donation this year, dollar-for-dollar! Learn more at: blog.prospectsplus.com/st-jude

Positioning Yourself to Be the Go-To Agent

By Julie Escobar

It’s certainly a whole new ball game out there isn’t it?  The buyers are out in force and agents are now fast and furiously competing to both find and market new listing inventory.  If EVER there’s been a time where listings are the name of the game?  It’s right now. We recently did a poll to see what people were most interested in this month in terms of their marketing — the number one choice? HOW TO GET MORE LISTINGS.  Enter this week’s topic!

Let’s look at four tips and tools you can use to position yourself as the go-to agent for listings in your market.

  1. Systematically work For Sale By Owners and Expired listings. Make this on the top of your to-do list each week.  Send them something. Get voice-to-voice. Go see them. Since they’re already motivated sellers-make sure they know how motivated you are to help them achieve the results you want!
  2. Include a PDF. Another strategy came from one of our top agent customers who, before every listing jl jsappointment, creates a pdf version of a Just Listed postcard with a picture of the potential seller’s house and all listing details and includes it in every listing presentation as an example of the marketing that she will get started immediately upon getting their signature!  (Very clever!) Click here to see a selection of Just Listed Postcards you can download.
  3. Host an Open House to generate listing leads.  In areas where homes are just starting to turn over, you’ll more than likely shake out the 3-4 (or more) other homeowners in the neighborhood who have been thinking about selling.  Be sure to do your homework – canvas the neighborhood well in advance of your open house.  Advertise it well.  Send open house cards, use door hangers or flyers to your existing sphere of influence or farm areas as well.  Some agents create an open house field day – where they’ll advertise 3-6 open houses all on the same day, one right after the other.  While it makes for a long day, it does showcase you as an agent who has a lot going on and knows how to get things done.  I 6 pitfalls of overpricingalways recommend having powerful collateral pieces at your open houses as well.  Like 6 Pitfalls to Overpricing Your Home, Saving for a Down Payment and the Cash Buyer Checklist.  When you have more creative collateral than just the home listing flyer you present yourself at a higher level of service and resource.
  4. Saturate Your Target Neighborhood.  Working an area or areas where you know turnover is starting to happen?  Blanket those areas with a powerful inventory-needed campaign that speaks to the mindset of potential sellers and spotlights you as the agent to call when they are thinking of selling now or in the near future.  Our Listing Inventory Series is great for getting attention. Or, if you really want to turn up the heat, learn more about our Market Dominator System which takes saturation mailing and direct response marketing to a whole new level!  Then be sure to follow up on that saturation mailing and make the most of your marketing efforts.

Good luck getting those listings, and remember if you need help – call our marketing team at 866.405.3638!  Be sure to check out our Specials Page this month as well if you haven’t already and see what’s new and get your budget-saving promo codes!  

 

That’s Not REALLY a Secret

by Julie Escobar

I had a long conversation with an agent the other day who was interested in putting to good use all the tools and strategies we’ve been sharing on the blog, and those he’s been reading about in the Master Marketing Magazine.  

He loved the idea of downloading free reports and pdf’s of the postcards that he uses to put into his pre-listing packages, as opt-in’s for his site, and as direct response tools for his postcard marketing and open houses.  We got to speaking about all the pdf’s he wanted to download and the best way of going about thatNov-DOM-Free-Report so I told him about our terrific membership tool, that is kind of the best kept secret around here — it’s called SupportPLUS! 

As a Monthly SupportPLUS! Member Your Benefits Are:

  • Free PDFs each month of every piece on our site! Valued at $19.95 each, you can choose from hundreds of marketing pieces that are easily customized and saved to your personal files as a PDF for you to print or use whenever you like!
  • A Special VIP customer service line. Your satisfaction is our top priority. That’s why you’ll have access to our VIP service line to ensure that your questions get answered quickly and to help make your job so much easier!
  • Exclusive offers! NO ONE gets a better deal or deeper discounts on products, services or tools than ourFree Report How to Save for a Down PaymentSupportPLUS! Members. They are higher than ANY OTHER offer on our site month after month (think 17% off products rather than the standard 10%).
  • No limits – our new site offers far more than postcards and flyers – you have access to direct mail solutions, business cards, stationery, newsletters, market dominators, door hangers, brochures and so much more!
  • Personal Marketing Assistance. Our talented team of Inside Account Managers are skilled in helping real estate professionals find EXACTLY the right marketing tools for their business — and their budget and they’re happy to walk you through finding just what’s right for YOU.
  • List Assistance. One of the biggest challenges for today’s agents are getting the right LISTS to mail and market to. Our exclusive MapMyMail product is perfect for helping you find the right marketing list for your business.  Our staff can help you manage your lists, purchase a specialty list or give you advice on how to build the perfect database foundation for growing your business.
  • Access to new pieces as soon as they come online!  We add 4-8 new marketing tools EACH MONTH. You’ll have access to all of them and have the ability to download any at no cost with your membership!

We let him know that SupportPLUS! was available for just $99 per year and he said, “that’s a bargain all year around!”  I agree, so I wanted to share it with you as well! 

Click Here to join this club of top professionals – or call our team today at 866.405.3638! But hurry – the savings won’t last long!