Friday, December 5, 2025

customer appreciation postcards

    Why Gifts Are More Than Gestures

    Holiday gifts aren’t just nice—they’re strategic. When delivered thoughtfully, they reinforce your brand and deepen relationships.

    Studies show that real estate marketing gifts can increase referrals by about 22% when done consistently and meaningfully. Twibi

    Gift Ideas That Build Connection

    Here are gift ideas that feel genuine and leave a lasting impression:

    • Customized home décor — a framed sketch of their new home, or a decorative address plaque.

    • Local experiences — gift cards to neighborhood restaurants, tickets to community events, or a membership to a local museum.

    • Lifestyle bundles — think “cozy winter kit”: soft throw, coffee blend, holiday candle.

    • Useful upgrades — smart plug, video doorbell, or home maintenance vouchers.

    • Charitable donation — make a small donation in their name to a cause they care about.

    National Association of Realtors supports personalized closing gifts, such as a custom cutting board or a service —as great gifts that clients remember. National Association of REALTORS®

    Timing & Frequency: When to Send

    The Customer Appreciation Series is shown above.

     

    • At closing — send your “welcome home” gift immediately so your final impression is strong.

    • Holiday window — send between late November and early December, when inbox and mailbox activity slows and gratitude stands out.

    • Anniversary gifts — send something for 1-year or 5-year homeownership anniversaries.

    • Client Appreciation reminders — intersperse with your Customer Appreciation postcard series (thank-you, home anniversary cards) so you stay top-of-mind all year long.

    Measuring ROI & Impact

    You don’t need a huge marketing budget to see results. A few metrics to track:

    • Referral rate within 12 months from clients who received a gift.

    • Repeat business rate among gift recipients.

    • Engagement responses (thank-you notes, social comments, messages) when gifts arrive.

    • Cost vs. reward ratio — even modest gifts (e.g. $20–$50 thoughtful items) often pay back through a single referral or sale.

    Agents who use appreciation as a system—not a one-off—tend to see stronger pipelines and more consistent referrals. Homelight+1


    PLUS: When you have time…below are some marketing tools to help support your success.

    1. Put Your Real Estate Business a Step Above with Your Own Branded Magazine

    Homes & Life Magazine is a customizable magazine with rich, full-color content and a sharp, professional aesthetic. It includes compelling, direct, response-driven articles written by real estate industry experts and engaging lifestyle content. Send out Homes & Life Magazine in Just Minutes – No Minimums Required. Or we’ll ship it to you. Homes & Life Magazine is the ultimate “Coffee Table Lingerer”! …and it costs less than sending a greeting card!Click Here

     

    2. The Free 2025 Q4 Real Estate Marketing Guide

    Kickstart 2025 with our Quarterly Real Estate Marketing Guide to help you achieve your real estate business goals. Packed with tools like a goal-setting sheet, monthly insights, tailored task lists, and marketing recommendations, this free guide is your ultimate resource for success—download it today for FREE! – Click Here

    3. The Free Interactive 6-Month Real Estate Business Plan
    The Free Interactive 6-Month Real Estate Business Plan allows you to enter your business goals for the remainder of the year and get a breakdown of how many prospects, listings, closings, and so on are needed to reach your goals.   – Click Here

      And, find out what trait helps guinea pigs make money (under creativity)

      Success in any endeavor is in the eye and mind of the beholder. My idea of personal success may mean something completely different than yours.

      Some folks use money as a benchmark while others don’t feel successful unless they are fulfilled in what they do for a living.

      In real estate, money has a lot to do with success. Without it, you won’t stay in business for long. The keys to making money – financial success — in the industry involves a combination of certain personality and character traits and ingrained habits.

      Let’s take a look at some of the traits that the most ‘Rock Star’ agents exhibit.

      1. Tenacity

       Successful real estate agents don’t let go. They treat every contact from a potential client with a ferocious tenacity, returning calls and emails immediately and following up relentlessly.

      This doesn’t mean they become the fatal attraction of the local real estate industry, it means that the agents make their leads feel attended to and that they are ready and able to assist.

      The same treatment is given to former clients, with consistent follow-up to ensure they remain top-of-mind when the topic of real estate comes up. Sending a Customer Appreciation Thank You postcard is a great way to stay connected and let your clients know you appreciate them.

      Show your clients you appreciate them (available in the postcards section under Customer Appreciation)
      2. Creativity

      “Best practices.” I don’t know about you, but I’ve been seeing that phrase a lot lately. Applied to the real estate industry, the term should make you wary.

      Sure, it sounds quite professional. The problem is, what old-school real estate agents call “best practices” are often nothing more than old, worn-out tactics.

      It means doing the same stuff all the other agents are doing and have done for decades.

      Best practices? Wipe that from your memory chip as the established go-to resource.

      Sure, there are some conventional real estate marketing tactics that still work but to rely on them exclusively in lieu of trying something new is just plain stupid.

      The flip side is that following the herd to every new tactic that comes along is equally silly.

      Once upon a time, there was a real estate agent who decided to do her video blogs from her car on her way to the office in the morning. I’m not absolutely sure who that was, but I have a good idea.

      I often wonder if she resents the fact that thousands of other agents decided to allow her to be the guinea pig with this new technique. And then when they saw it worked, generated revenue, and created new clients, they brazenly stole her idea. It’s to the point now that those agent dashboard video blogs are as trite as some agent taglines and just as ridiculed by the public.

      Help them choose YOU (available in the postcard section under Market Quote postcards)

      Don’t be afraid to be different and to stand out from the rest of the agents in town. Do something new, novel and fun and forget about “best practices.” Don’t rely on any one technique to remain unique for long. Keep on your toes.

       3. Communication

      Successful real estate agents know when to hold em’ and know when to fold ‘em. They walk their clients through every last thing that can possibly be expected to occur in the transaction and then they shut up and listen.

      They gain an understanding of and pay attention to what the client expects out of the relationship. They listen to what the client wants and needs. Then, they act on that, not some supposition of the client’s desires.

      Both sellers and buyers that are dissatisfied with their real estate agents typically claim that their agents didn’t communicate enough. Rich, fulfilled agents keep in contact with their clients at all points during the process, even when there’s nothing new to communicate.

      Clients also expect you to communicate in the manner they prefer. So, text the texters, email the emailers and phone the phoners. And send direct mail when you are after a lasting impact. Even if there is nothing new to talk about, reach out and touch.

      4. Congeniality

      Successful real estate agents are, for the most part, easy to be around. They are network- builders and relationship retainers.

      If the Rolodex were still a staple on every agent’s desk, theirs would be the biggest. Since they understand the value of being pleasant, they have vast networks. They can set a client up with the best trash-out guy in town, the best contractor, plumber, lender, and title company.

      5. Not afraid to spend

      A couple of years ago, real estate social network Active Rain site conducted a survey of 1,758 real estate agents to determine what separates rich real estate agents from poor ones.

      Successful agents understand that they need to spend money to make money.  In fact, according to the study, agents earning more than $100,000 a year spend 10 times more money on marketing than their less successful counterparts.

      They also spend six times more money on technology. Whether spending the money made them a rich agent or it took being rich to be able to spend it, is another question.

      Agents that succeed approach their real estate career as a business. They begin each year with a plan which is updated and tweaked throughout the year.

      Most of all, they are somewhat fearless, willing to take risks and tenaciously devoted to their success.

      Start building good habits today by sending at least 100 Please Allow Me postcards from the Agent Introduction Series to an area where you would like more business.
      Let them know who the neighborhood expert is (available in the postcard section under Agent Introduction)

       

      Need help targeting the perfect niche of buyers or sellers? Use our mailing list tool to create the ideal list (it’s easy) or call our support team for assistance at 866.405.3638!

      PLUS: When you have time…here are Free killer tools to help your success this year!

      1. Become a Listing Legend Free eBook 

      Ready to take a vertical leap in your real estate career? If you’re looking for inspiration…and the tools and methods to dominate a market and go to the top in real estate…you’ll find them in this free book. – Click Here 

       

       

      2. “Get More Listings” Free Online Webinar

       

      “Get MORE Listings & Begin to Dominate Your Market!” Free online webinar. Learn the 3-7-27 strategy for explosive growth, why 95% of agents have less than 20% market share, and how to become the agent everyone competes against. – Click Here

       

       

      3. The 12 Month Done-For-You Strategic Marketing Plan

      The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Get More Listings, Geographic Farming, and Sphere of Influence. – Click Here

       

       

      4. The Free One-Page Real Estate Business Plan

      Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan.  – Click Here

       

       

      5. The Free Online ROI Calculator

      Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! – Click Here