Friday, April 19, 2024

Insight and Experience from Agent Debbie Figueroa

by Julie Escobar

We have the best customers. They’re insightful, fun, professional and willing to share what’s working for them. That’s gracious in today’s competitive market, and we truly appreciate their candor.

I was eager to learn what’s working for top agent Debbie Figueroa, so I reached out to get her thoughts on growing a real estate business. Here’s an excerpt from what she shared:

Q: Thank you so much for sharing your insight, Debbie. Can you start by telling our readers a little about yourself?

A: Sure. My name is Debbie Figueroa of the Real Estate Power Houses. I’ve worked in the real estate industry for more than 25 years – as a full-time REALTOR® for almost five years. I primarily work with residential homebuyers and sellers in the El Paso, Texas, area.

Q: It’s a competitive market. What’s your go-to tool for staying branded in your market and getting results?  

A: The Just Listed/Just Sold postcards are a huge tool for my business. They not only help promote my listed or sold properties, but they also help get my name out in the marketplace. I obtain at least one solid buyer or seller lead from each mailing. It’s a huge tool to utilize during listing presentations as well.

Q: How are you staying consistently in touch with your sphere and farm, and what advice do you have for agents eager to boost their listings and referrals?

A: I reach out to my sphere of influence every other month by mail, at least three times a year by text message, twice a year by phone and once a year with a personal marketing “pop by.” I also email a monthly newsletter and send an electronic postcard for each of my listings to my sphere of influence. Some of my contacts in my sphere of influence have not directly done business with me, but they’re fabulous at passing my name along to their friends and family.

Q: What are your thoughts on differentiating yourself from your competitors in your market?

A: It amazes me when I meet clients who have either purchased or sold a home in the past, and they don’t remember the name of the agent who helped them. Staying in constant contact with past clients and your sphere of influence is key to helping your business grow and continue in the future.

Q: What brought you to ProspectsPLUS!, and what’s your favorite marketing tool?

A: The broker I was with when I made the transition back to selling real estate full time recommended the site. The Just Listed/Just Sold postcards are such a helpful tool in growing your business. Obtaining at least one lead from each mailing pays for itself multiple times over.

Q: Any last fun advice for agents?

A: Enjoy it! No one is perfect. Mistakes will happen, and you need to learn from them.  Make sure to take time during the week for yourself to relax and enjoy life and laugh.  Humor is needed to get through those tough times.

Q: If agents would like to connect with you for referrals, how can they reach you?

A: They can reach me directly at 915.261.8077 or via email at debbie@debbiefigueroa.com.

Awesome advice, Debbie! Thank you so much!

If you’re ready to get the kind of terrific results Debbie is getting and take your business to the next level, visit our site today at www.prospectsplus.com, or contact our team to get started at 866.405.3638.

To Reach More People In Your Sphere and Farm

by Julie Escobar

Agents often ask us for ideas on what to send and when. We’re happy to help so they can get back to what they do best:  Prospecting, Presenting and Closing.  We know there are LOTS of option to choose from, and no real one-size-fits-all. That’s why we put new marketing tools on the site each and every month.  It’s also why we have over 1,000 postcards in the standard-size alone, and thousands more in Jumbo and Panoramic.

What we’ve found is that postcard marketing makes it easy for agents to “pull the trigger”, get their marketing ordered and move on to the next task. Expediency and ease are two factors that agents tell us are important to them.  The fact that the content is done, customization is easy and data is readily available to create marketing lists all help make the process quick and easy.

One series that’s really popular right now is the Listing Inventory Series, because it highlights the need for more listings!  Agents love having a series that has a wide selection because they can send month after month to your sphere and farm with consistent branding and similar messaging.

Here are some suggestions for the next three months using this series with a little bit of a twist! Pairing a
postcard with a Free Report Offer is a great way to offer something of value, brand yourself as a resource, and get people to pick up the phone or text you for the offer.  

March:  Send the Buyers are Waiting postcard from the Listing Inventory Series. When choosing a back, choose the “Standard Back with Message” option so you have a little more room.

Change up the front if you like, and on the back, change the copy to say something like:

There’s never been a more important time to have resources you can count on when it comes to buying and selling a home.  We currently have more buyers than listings, which makes them motivated to pay top dollar while interest rates are low and demand is high. If you are interested in selling, or know someone who is, please call or text me today at (your cell number) to get a copy of my Free Report: 5 Tips for a Smooth Quick Home Sale.  

April:  Send the Take Advantage of the Market postcard. Again, choose “Standard Back with Message” option so you have a little more room.

Change up the front if you like, and on the back, change the copy to say something like:

Timing is everything in the real estate market, and the time to get more for your home is right now.  We currently have more buyers than listings, which makes them motivated to pay top dollar while interest rates are low and demand is high. If you are interested in selling, or know someone who is, please call or text me today at (your cell number) to get a copy of my Free Report: 9 Strategies for Getting Up to 17% More for Your Home.

May:  Send The Big Question postcard, and change up the back message to:

Selling your home is a big decision. One of the biggest for most people.  You’ll want to make sure you have every question answered before diving into this competitive market. I can help. If you are interested in selling, or know someone who is, please call or text me today at (your cell number) to get a copy of my Free Report: 5 On the Money Reasons to Use a REALTOR. 

Get the full impact from your marketing tools.  

  • Add the report PDFs to your blog.
  • Or as an opt-in on your site.
  • Print them out to share at Open houses.
  • Share the jpg’s on your social media with a link driving people to your site to download.
  • Or use when you are walking your farm to follow up on your mailings.
  • Add additional marketing “touches” by sending Just Listed/Just Sold or Open House postcards.

Be sure to block time to speak with at least 100 people per week from your sphere list as part of our March challenge.  The market is competitive. That means it will take bold ACTION to gain market share. We challenge you to do just that.  

Need help?  Contact our team at 866.405.3638. They are there for you! 

 

 

Take the March Challenge! 

By Julie Escobar

Why leave all the “March Madness” stuff for the basketball fans?  This month, we’re looking at ways to inspire agents to take the ACTION they need to drive their numbers and build momentum.  That means being pro-active, and working ON your business as well as in it.  There’s no doubt agents are increasingly busy, but when they fail to time-block for business-driving activities like prospecting and database building, they often fall into the commission-chasing category as opposed to having a steady business and referral stream they can count on.

Statistics tell us for every twelve people in your sphere of influence that you regularly connect with, you can expect a deal or referral per year.  That’s valuable information to know. Yet, how come so many agents lose business because they failed to stay top of mind and connected with their sphere?  And when you find a farm that has the a healthy turnover and you’re NOT actively marketing to that area? You’re leaving money on the table.

Here are three pieces of great advice for getting ahead in this business:

International Speaker and Coach Darryl Davis: “I tell my students and coaching members to focus on the activity rather than the results. Why do people fail? Because they don’t see immediate results. So, they do what? They QUIT. When you switch your thinking to focus on the ACTIVITY, not the results, it helps you get past the fear. Think of it like baseball averages. Ballplayers know the more times they get up to bat and take a swing, the more likely they are to get a hit. After a while of playing, they know their numbers… their average. The same is true in prospecting – you’ll get to know your numbers. So maybe out of 10 calls, you get five connects and two appointments. I tell my students that their goal should NOT be to get the appointment; it should be about building relationships. Why? Because it takes the pressure off.  Focusing on getting an appointment is a win/lose scenario. If you don’t get it, your reaction is, “I lost. I’m bad.” When you focus on building a relationship, every call is a win. The truth is, you’re not going to get an appointment unless there’s trust. By building relationships, you build trust – and the appointments will happen by themselves.”

Power Agent Denise Buscemi, Florida:  “My advice? Several things. First, remember when you are meeting customers and clients, make everything you do be about that person and only that person–the rewards will naturally follow. Next, read more – be a lifelong learner. It makes you more competitive.  Be a great listener – not only does it make you a better communicator, buyers and sellers will tell you everything you need to know to help you close the deal.  Send the postcards that keep your name in front of them. Do your homework and always go the extra mile.”

Power Agent Kathy Casarin, Pennsylvania: “I would say first, there are no timeouts for replays!  Engage your client get back to them fast whether it is on Facebook, email, in person or a phone call.  Don’t wait or you’ll find they’ve already called upon someone else. Next, assure your client you are the professional. You are experienced, successful and know what works and what doesn’t. Earn your clients trust upfront. Become your absolute best at communication. Keep your client in the loop every step of the way, whether it is periodic emails as to how their listing is doing vs competitors.  Make that phone call to discuss price, home improvements, showings, open houses etc.  Regular contact reassures the client you haven’t forgotten about them or their listing or the homes they want to buy… so when you have to advise them on say a market adjustment on home price they agree and know it is in their best interest because you are always with them to get this SOLD. Stay current and do what works.  The truth is it all works–but only if you do it — so don’t forget to post on your social networks, answer real estate questions on Trulia, use ProsectsPLUS! to send out postcards, attend social gatherings to see and be seen and be that constant reminder to say, ‘Hi! I’m in Real Estate!’”

Our challenge to you this month? 

  1. Calculate your SOI. See how many people you need in your sphere to hit your goals this year by
    heading over to our SOI Calculator.
  2. Thank people. Send Thank You Postcards from our Customer Appreciation Series to at least 100 people on your sphere of influence list this month.
  3. Pick up the phone. Make at 20 calls per day to your sphere of influence. (100 per week is a big goal!) There are some really fun connectivity ideas on our Master Marketing Schedule if you’re looking for interesting reasons to connect! Consider Darryl’s advice above if you’re nervous about talking to people.
  4. Knock on at least 100 doors. Use door hangers so that even if folks aren’t home they’ll know you were there. According to the Master Marketing Schedule, March 12th is National Flower Day, it might be the perfect time to attached a packet of flower seeds to your door hangers and walk your farm! Have some fun with it!
  5. Add 100 people to your database. Now, this one may sound hard, but it doesn’t have to be. Some agents are on top of their game, adding new people all the time. But a LOT of agents that we talk to don’t really have a handle on their lists.  Hire a college kid or virtual assistant for a short-term project to get this done. It’s one of the most important things you can do as an agent. Here are some sources that you can pull from:
    1. Past purchased lists. (Think of all those Just Listed and Just Sold postcards you’ve sent out. Have you done anything with those saved lists you’ve purchased? Put them all in a database and use it to send Listing Inventory postcards or Neighborhood Update/Free Offer Postcards)
    2. Past buyers and sellers. Hand over those files to someone who can pull all those contacts and put them into a database for you. These people already have trusted you enough to do business with them.
    3. Get creative. Download our BusinessBASE, to see the 250 people who should be in your sphere and start adding.

It’s a good month to go above and beyond. To stretch yourself, your goals, and your reach in your community.  Take some time this week to plan your calendar then go for it. We’d love to hear how you’re doing.  Connect with us on Facebook (and be entered into our March Contest), or leave a comment below.

Need help? Our marketing team is amazing! Call them today at 866.405.3638. They’ll walk through any questions you might have and help you get your marketing on track! Have a great month ahead!