Friday, April 19, 2024

Lisa Gray

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Lisa is an accomplished marketer with years of expertise in direct response marketing, digital marketing, data analytics and business development working with both B2C and B2B.

    If you’re of a certain age you may recall when the personal computer was brand spanking new to the world and all the promises it held out to us.

    It would usher in a paperless society, they said. It will transform our work environment, saving tons of time and making us more productive, they promised.

    Sure, personal computers have caused the demise of the video store and we no longer have to stand in line at the bank, but many of us still deal with piles of paper and spend way too much time online.

    Both of those (paperwork and the internet) are major time thieves, but they aren’t the only ones you may routinely face during the work day.

    Email is supposed to be a tool

    A recent Michigan State University study found that we spend more than 90 minutes a day – “or seven-and-a-half hours every week – recovering from email interruptions.”

    Have you ever figured out what your time is worth? Take your annual commission amount and divide it by 2,000 (the average number of hours most people work each year, with two weeks deducted for vacation time).

    That’s a rough estimate of your hourly rate. That is how much money you lose, per day, by allowing yourself to be a slave to your email. Multiply that out over the course of a year – shocking, isn’t it?

    Think about how much more productive you would be with an extra hour and a half each day. Then, stop being reactive when it comes to email. Turn off email notifications and only check for new emails during specific times.

    Or, assign email-checking to your assistant. No assistant? Why not?

    Social media marketing as a rabbit hole

    Yes, social media marketing is important. But it is entirely too easy to stop by Facebook to share your latest blog post and end up chasing shiny objects. Minutes can easily turn into an hour, or more.

    In fact, studies by eMarketer claim that we spend 40 minutes a day on Facebook. Add that 40 minutes (if it’s not spent solely on business marketing) to the 90 you lose checking email and you’ve lost more than 2 hours a day to non-income-producing distractions.

    Use Free Reports as opt ins and sellers calling you (available under our Free Report tab).

    If the shiny objects are far too attractive to you, plan on saving your social media marketing for the end of the day. Then, discipline yourself to save the socializing for after you take care of the marketing stuff.

    Temptations in the home office

    You can’t beat working from home. Wear whatever you want, eat lunch whenever you want and take breaks whenever you please.

    It’s a blessing, yes, but it’s also a curse. There are so many distractions when working from home—distractions that can ruin your productivity.

    Not only does the pile of clean laundry call out to you to be folded and put away, but other household chores suddenly seem more interesting than the work at hand. Besides, it’ll only take a few minutes, right?

    Staying focused on your work can be challenging. If it is for you, try the “rule of 52 and 17.” John Rampton at Inc.com says.

    The study apparently found that “the most productive people take a 17-minute break every 52 minutes.” Rampton adjusted the rule to fit his attention span and works “in shorter, 30-minute sprints,” breaking for 5 to 7 minutes.

    Set a timer or ask Alexa to remind you when your time is up, but vow to remain focused during the work period. Then you can fold that laundry.

    But, there’s more

    Home office workers don’t know this but they have a sign on their backs that says “I’m at home so I’m not really working. Feel free to ask me to pick up your dry-cleaning, run your daughter to ballet class or drop your dog at the vet.”

    Find a local professional errand runner and keep his or her phone number handy. Every time your sister calls with an errand for you to run, give her the number.

    Setting boundaries is actually the key to success. It may take time, but the more often you meet these requests by reminding the people making them that you are working, the less it will happen.

    These time-wasters only scratch the surface of what a real estate agent may face during the work day. Add time-wasting clients, disorganized work spaces and cars and working without a plan to the list.

    Learning how to be more self-disciplined isn’t easy but it’s critical to the success of your real estate business. Plus, it makes you happy, according to a study published in the Journal of Personality.

    “Exerting self-control can make you happier not only in the long run, but also in the moment,” Time.com’s Maia Szalavitz says, citing the study.

    Apparently, “managing conflicting goals” successfully makes us feel good. In real estate, it also helps you make more money.

    Get hands raising with an attention-getting free report (available under the Free Report tabe on our website).
    Educate your target market and get them leaning forward to work with you by adding the Free Report, “9 Ways to Get More Money, Less Time, With Less Headaches as an opt in to all of your marketing.

     

    Need help targeting the perfect niche of buyers or sellers? Use our mailing list tool to create the ideal list (it’s easy) or call our support team for assistance at 866.405.3638!

    PLUS: When you have time…here are Free killer tools to help your success this year!

    1. Become a Listing Legend Free eBook 

    Ready to take a vertical leap in your real estate career? If you’re looking for inspiration…and the tools and methods to dominate a market and go to the top in real estate…you’ll find them in this free book. – Click Here

     

     

    2. “Get More Listings” Free Online Webinar

     

    “Get MORE Listings & Begin to Dominate Your Market!” Free online webinar. Learn the 3-7-27 strategy for explosive growth, why 95% of agents have less than 20% market share, and how to become the agent everyone competes against. – Click Here

     

     

    3. The 12 Month Done-For-You Strategic Marketing Plan

    The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Get More Listings, Geographic Farming, and Sphere of Influence. –Click Here

     

     

    4. The Free One-Page Real Estate Business Plan

    Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan.  – Click Here

     

     

    5. The Free Online ROI Calculator

    Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! –Click Here

      We have two winners!

      A first place $250 Gift Card winner & a second place $100 Gift Card winner!

      1.Congratulations Joanne Gillet on winning our 1st Prize $250 ProspectsPLUS! Gift Card!

      Joanne shared the following feedback with ProspectsPLUS!

      “Fast and easy, or if you have any questions a representative is there to help with custom cards or to get a quick automatic postcard sent out! Love it!”

      Joanne’s latest marketing pieces she’s sent out include – A Just Listed postcard and a Upload Your Own design postcard.

      Send out Just Listed and Just Sold postcards to multiply your results (Available in the postcard section)

      2. Congratulations Phyllis Staines on winning the 2nd Prize $100 ProspectsPLUS! Gift Card

      Phyllis shared the following feedback with ProspectsPLUS!,

      “Easy to use, prices are affordable and delivery is fast!”

      Phyllis’ latest marketing pieces she’s sent out include – The Call To Action postcard and the Neighborhood Update postcard.

      Send the Call To Action Series or Neighborhood Update Series and get them excited to call you (available in the postcards section)

      Take the lead from Joanne and Phyllis and send at least 100 marketing pieces to an area where you want more buyers or sellers!


      You might also like to read:

      How to Harness the 5 Key Traits of ‘Rock Star’ Agents

      Agent Facebook Success: Rules of Engagement

      Need help targeting the perfect niche of buyers or sellers? Use our mailing list tool to create the ideal list (it’s easy) or call our support team for assistance at 866.405.3638!

        Even in the fastest-moving real estate markets, some homes just don’t sell. You know the reasons this happens and chief among them is that the home is overpriced. When a listing is priced right, however, it’s usually the home’s condition that keeps buyers from swooning over it.

        If investors are swooping in on your homeowner with rock-bottom offers to purchase, perhaps it’s time for you to step in and politely demand that the homeowner make some changes.

        Even basic fixes can help move a home. But perception drives value, so consider some of the psychological aspects of staging a home.

        Take a cue from the retail and restaurant industries

        In fine dining restaurants, presentation of the meal is critically important. It has, in fact, been elevated to a culinary art form.

        When plating a meal, a fine dining chef combines color, texture and even space to make the meal attractive to the diner. Compelling plating has other benefits too:

        • It adds value to the dining experience
        • Increases the restaurant’s profits by making it easier to upsell
        • Helps build the restaurant’s reputation

        Retailers have also long valued the benefits of presentation. More than two-thirds of consumers interviewed in a Morpace Omnibus survey said that they’ve avoided a retailer based solely on how it appeared from the exterior.

        Get there attention with content that matters to them (available in the postcard section under the Content Card Series)

        Curb appeal apparently is just as important in retail as it is in real estate

        Even once they’re inside the store, the retailer isn’t safe from consumers’ negative perceptions. A couple of years ago, Harris Interactive surveyed 1,000 Americans about what features of a store most negatively impact their perceptions of the store.

        “A surprisingly high 86 percent of those surveyed pointed to the floor,” according to Daniel Frimmel, at CSNews.com.

        He explains that “a store with soiled or poorly maintained floors would definitely be a factor in their decision to revisit that store again.”

        Remind you of any other consumers? How many times has ratty carpet or holes in vinyl turned a homebuyer off even when everything else about the home is ideal?

        Curb appeal, staging and cosmetic repairs are all visual cues for homebuyers. But they aren’t the only ones.

        If you have a difficult listing, it may be time to dig deeper into the arsenal.

        The nose knows

        To compete with online retailers, the brick-and-mortar guys (and gals) are using something the online shopper just isn’t provided: a sensory experience.

        “Sensory marketing targets a consumer’s basic senses of sight, sound, touch, taste and smell,” explains David Anzel at RetailCustomerService.com.

        After sight, the next most commonly used of our five senses when viewing homes for sale is scent. When the front door opens, what do your clients smell? Yeah, there are some pretty nasty smells out there.

        But, it doesn’t have to stink.


        Related: Three Common Myths About Things That Impact a Home’s Value


        If you’ve ever been to Las Vegas you know that cigarette smoking is prevalent in the casinos. In fact, a study done a few years ago found that more than half of casino patrons smoke cigarettes.

        Unless you’re sitting next to a smoker, however, the air smells surprisingly smoke-free. That’s because almost two decades ago, casino owners brought in experts in air filtrations systems who provided devices that were attached to the ventilation system and pumped out “highly aromatic and shockingly expensive oils into the ducts,” according to PaceVegas.com’s Pesach “Pace” Lattin.

        While the cost of these devices is a bit more than the average homeowner or real estate agent would be willing to pay, there are other ways to rid homes of pet, baby, cooking, smoking and other stenches.

        It all starts with a thorough cleaning, paying special attention to those items that attract and cling to odors”

        • Range hood filter
        • Draperies and curtains
        • Bedspreads
        • Carpet
        • HVAC filters

        Then, have your client paint the entire home. If they smoke in the home, tell them to grab a can of KILZ Primer when they buy their paint.

        As the paint dries, look around the home for common items that many homeowners use for odor control. The University of Kentucky Cooperative Extension offers a list that includes the usual baking soda, vanilla extract and fabric softener sheets, but it also offers some you may have not heard of before:

        • Listerine for cleaning
        • A solution of citronella oil and a half cup of rubbing alcohol in a gallon of water for cleaning the bathroom.
        • Hang DIY sachets of cat box filler or potpourri in the closets to rid them of stale smells.

        Suggest that when your clients install the new HVAC filter, they sprinkle a few drops of a lightly-scented essential oil on it. Apparently, the scent only lasts for a week, so reapplication may be necessary.

        Remember that even the most heavenly scent to one person may be downright disgusting to another so caution your clients to keep cover-up smells light.

        Open the lines of communication with valuable content (available in the postcard section under the Content Card Series)

         

        Ready to spread the word on curb appeal?
        Send at least 100 Making the Most of Curb Appeal postcards from the Content Card Series to an area where you want more listings.
        You might also like:

        Master the Art of Writing Listing Descriptions That Sell

        Downsizing: How to Help Your Older Real Estate Clients


        Need help targeting the perfect niche of buyers or sellers? Use our mailing list tool to create the ideal list (it’s easy) or call our support team for assistance at 866.405.3638!

        PLUS: When you have time…here are Free killer tools to help your success this year!

        1. Become a Listing Legend Free eBook 

        Ready to take a vertical leap in your real estate career? If you’re looking for inspiration…and the tools and methods to dominate a market and go to the top in real estate…you’ll find them in this free book. – Click Here

         

         

        2. “Get More Listings” Free Online Webinar

         

        “Get MORE Listings & Begin to Dominate Your Market!” Free online webinar. Learn the 3-7-27 strategy for explosive growth, why 95% of agents have less than 20% market share, and how to become the agent everyone competes against. – Click Here

         

         

        3. The 12 Month Done-For-You Strategic Marketing Plan

        The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Get More Listings, Geographic Farming, and Sphere of Influence. –Click Here

         

         

        4. The Free One-Page Real Estate Business Plan

        Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan.  – Click Here

         

         

        5. The Free Online ROI Calculator

        Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! –Click Here

          Welcome to real estate, rookie! Those world’s-most-boring-classes and the licensing exam were the prelude to what may just turn out to be a very lucrative and fulfilling business.

          But only if you get off to a good start and that’s just what we hope to help you with today. So, forget about sitting in a cubby, staring at a blank wall or a quiet phone and the background conversations that sound like a foreign language.

          You’ve got work to do!

          1. Choose your broker carefully

          You’ll need to “hang” your license with a real estate broker and, depending on the size of your town you may have slim pickin’s or so many you have no idea where to start.

          First, decide if you want to work for one of the big national companies, such as RE/MAX or Keller Williams, or if you prefer the small, boutique-style local brokerages. They both have their pluses and minuses.

          Since we advocate that you interview more than one broker, why not interview a couple of each of the above?

          Here are some questions you’ll want answers to:

          What split are you offering?

          This refers to your commission split. For each transaction (unless the broker represents both the buyer and the seller), the commission paid by the seller is split two ways. This means that the listing broker and the selling broker each get half the commission.

          Then, each broker pays their listing/buyer agent their agreed-upon share. Splits vary, but the typical rookie agent is offered around 50 percent.

          Is there a desk fee?

          This is basically rent for the space you use at the office. Not all brokers charge this fee.

          Do you offer floor time to agents?

          Floor time is a predetermined amount of time that you agree to be in the office to field calls (some questions can’t be legally answered by the receptionist, unless he or she is licensed) and to speak with walk-ins.

          Yes, it’s a hassle. But it may result in generating a lead or two and maybe even a buying client. It’s worth it if for no other reason that you’ll become accustomed to speaking with real estate consumers.


          Related: 5 Ways Agents Sabotage Their Careers

          What type of marketing are you doing?

          While you will definitely want to come up with a plan to market your business, marketing the company is the broker’s job. The more exposure the company gets, the better for each agent.

          Finally, ask about the broker’s training program for new agents. My first broker didn’t have a program but he spent lots of time with new agents weekly, teaching us everything from how to read the contract upside down and compiling fake CMAs to some scripts and dialogs he felt were effective.

          Once you’re with a broker you can join the NAR and the local association, so be prepared to shell out some significant bucks.

          1. Get business cards

          Many new agents order business cards through their broker, which is fine in the beginning. You will soon grow out of those, however, so don’t order too many.

          Get the word out and stay connected with a personalized business card (available under the Business Card tab)

          Once you’ve settled into the daily real estate business routine you’ll want to work on your branding and, most important, get your own website set up. Once this is finished, order new, Business Cards, complete with your website’s URL. 

          1. Purchase CRM software

          Customer relation management will be one of the more critical tasks in your real estate business and, thankfully, there are software solutions to help streamline the process.

          Ask around the office to get a feel for the best CRM solutions and you’ll find the same names pop up repeatedly.

          • LionDesk
          • pipedrive
          • Market Leader
          • Wise Agent
          • Follow Up Boss
          • realvolve
          • Top Producer

          When you’ve found one or two that sound right, run your choices by your broker to help you decide. He or she has worked with enough rookies to understand what they need in a CRM and how to choose one that will grow with you.

          Get the software up and running and start populating it with the contact information of family, friends and close acquaintances. This is your sphere of influence, and they’ll be important in your efforts to harness the power of referrals.

          1. Contact everyone you know who lives in the area

          You know a lot more people than you may think:

          • Doctor
          • Dentist
          • Veterinarian
          • Dog Groomer
          • Dry Cleaner
          • Barista
          • Hair Stylist or Barber
          • Nail Technician
          • Folks at the gym where you work out
          • Landlord/lady and former landlords/ladies
          • Your kids’ friends’ parents
          • Teachers
          • Former colleagues

          This list represents just a small fraction of groups of people that you may know; use it to brainstorm additional sources.

          It doesn’t matter how you contact these people – call, email, snail mail – but reach out to them and let them all know that you’re now in real estate.

          Consider sending an Agent Introduction postcard to those people you won’t be calling on the phone. And be sure to mention, whether in person, by phone, email or snail mail, that you’re happy to help anyone they know who may be thinking of buying or selling a home. 

          1. Create a business and marketing plan

          It’s a rare rookie who prepares a business and marketing plan. Hey, we get it, it’s a complete hassle and other parts of the new business which are more attractive, beckon.

          Every successful agent we know, however, has a plan, even if rudimentary and written on post-it notes.

          Check out the Real Estate Marketing Planner for 12 months of strategic marketing ideas. This Planner is a free resource provided by us for you.

          Our One Page Real Estate Business Plan is another free resource that we have made available for you. It’s simple, yet gives you a direct path to achieving your business goals.

          Watch this space next month for Part 2 of How to Spend your First 30 Days as a new real estate agent. See you then!

          Let everyone know how to find you when they are looking for real estate help (available in the postcard section under Agent Introduction Series)
          Send out Agent Introduction postcards to your newly created Sphere of Influence.
          Make sure they know who to call when they are ready.
          You might also like:

          The Biggest Client Complaint and How Not to Be That Agent

          Agent Facebook Success: Rules of Engagement


          Need help targeting the perfect niche of buyers or sellers? Use our mailing list tool to create the ideal list (it’s easy) or call our support team for assistance at 866.405.3638!

          PLUS: When you have time…here are Free killer tools to help your success this year!

          1. Become a Listing Legend Free eBook 

          Ready to take a vertical leap in your real estate career? If you’re looking for inspiration…and the tools and methods to dominate a market and go to the top in real estate…you’ll find them in this free book. – Click Here

           

           

          2. “Get More Listings” Free Online Webinar

           

          “Get MORE Listings & Begin to Dominate Your Market!” Free online webinar. Learn the 3-7-27 strategy for explosive growth, why 95% of agents have less than 20% market share, and how to become the agent everyone competes against. – Click Here

           

           

          3. The 12 Month Done-For-You Strategic Marketing Plan

          The Real Estate Marketing Planner is a powerful 12-Month-Guide that strategically defines what marketing to do when. Four key market segments are included, Niche Marketing, Get More Listings, Geographic Farming, and Sphere of Influence. –Click Here

           

           

          4. The Free One-Page Real Estate Business Plan

          Treat your business like a business it is vital to long-term success in this industry. Some agents may put together elaborate business plans, yet there’s something powerful about keeping it simple. Check out our one page Online Real Estate Business Plan.  – Click Here

           

           

          5. The Free Online ROI Calculator

          Consistency and automation are the keys to success. Discover how effective direct mail marketing can dramatically increase your bottom line. Enter your statistics in our Free online ROI Calculator and click the ‘CALCULATE MY ROI’ button to see your results instantly! –Click Here