Sunday, August 20, 2017

How to connect with these motivated yet frustrated prospects

By Julie Escobar, Director of Corporate Marketing, ProspectsPLUS!

Remember not so long ago when expired listings seemed a thing of the past? While those days might be gone, there is still some good to be found. Expired listings carry quite the silver lining for agents with the right attitude, tools and tenacity.

Our changing economy and shifting market has created the perfect climate for expired listings. More often than not, homeowners have unrealistic ideas on their home’s true market price. Those ideas often lead inexperienced agents to cater to the homeowner’s desire to set a price on the highest end of the market spectrum—and right out of the market to sell the home. 

With the right skills, a few handy tools and a healthy dose of confidence, you could become the go-to agent for expireds in your neck of the woods! The great news is that these prospects can—and should—be part of your daily routine. 

How do you find them? Services such as www.landvoice.com and www.theredx.com compile expired lists and scrub them against the Do Not Call Registry. Both are great organizations with solid reputations.

The easiest method, however, is to check your MLS every morning for the expired listing list. Make this a must-do in your daily routine, and you will soon notice real patterns in your marketplace. Once you recognize the spikes and lulls in your area, you can concentrate your efforts at those times. The first and last few days of the month typically are busiest. 

Consider, too—especially as we head into the holiday season—an exceptionally effective strategy that our ProspectsPLUS! team recently learned from Walter Sanford. During the first three days of January, when every other agent in town was still recovering from the New Year holiday, Walter hired a team to contact every expired in an extended area and lock down a sizable listing inventory to kick off his year! How about that for setting yourself up to be in the right place at the right time? 

How do you approach them? Remember that expireds are often leery of salespeople. They had a goal of selling their home and now find themselves disappointed, sometimes angry and often frustrated. This is a case where attitude really is everything.

Patience, warmth and the ability to bring real solutions to the table will make you the frontrunner for those homeowners who are still eager to get their property sold. If you find some who want to try it on their own for a while, inviting them to participate in a free FSBO conference call each week is a great way to make a friend (and possibly gain a client) in an unobtrusive way. 

How do you convince them? You need real-world marketing tools and skills for these prospects, because they need realistic expectations and a clear understanding of what the market will or will not allow. Visuals, objection handlers, a definitive action plan and a clear communication calendar are must-haves for your listing presentation. A Merchandising Review™ and the Price Pyramid are invaluable tools, as well.

Merchandising Review™. The #1 reason listings expire in this or any market is price. A Merchandising Review™ puts the burden of marketability directly on the seller’s shoulders.
As soon as a property comes up on the MLS expired list, you should contact the seller by telephone and use the Merchandising Review™ as a reason to set an appointment. The following dialogue is a great foot-in-the-door technique:
“Hello, Mr./Mrs./Ms./Miss ____________, my name is _______, and I’m with ______. The reason why I’m calling is to see whether you’re still interested in selling your home.
“I know that you must be disappointed that it didn’t sell the first time, but I think I have something that will ensure it never happens to you again. Have you ever heard of a Merchandising Review™?
“Basically, it’s a special tool that I use to do a comprehensive analysis of why your home didn’t sell and determine what needs to be done differently to guarantee that it will sell if you decide to put it back on the market.
“What I’d like to do is set a time when we could sit down together and go over the Merchandising Review™. It takes about 20 to 25 minutes, and there’s absolutely no cost to you. Would Wednesday at 6:15 be good, or would Thursday around 8:30 be better for you?”
During your face-to-face meeting, walk the homeowner through each item, and negotiate the issues that are keeping the property from selling. Once you correct the issues, present your marketing plan. E-mail julie.escobar@prospectsplus.com for a free pdf of our Merchandising Review™.
Price Pyramid. This great tool helps sellers see how pricing their home right can dramatically affect how long it takes to sell and how much money they will see at the closing table. This visual illustrates the difference between market price and investor price and shows how to find a happy medium.
The important thing to remember with expireds—as with any prospecting demographic—is that the agent with the most consistent follow up wins. Try these tools, or visit www.prospectsplus.com and click on Featured Articles and Past Newsletters for a library of resources, including articles about our Expired Conference Call™—a great way to have expireds calling you each week for advice and how-to help.

By developing a friendly relationship in a relaxed environment with these often-motivated sellers, you set yourself apart from the competition, create buzz in the marketplace that you are the go-to agent and provide a service for people who really need your help! Give it a try; you’ll be glad that you did! 

Greetings Gang!  Just months ago we introduced our FREE series of marketing-based webinars for our clients across the nation and they have been met with great reviews, terrific questions and much curiosity about what topics we will cover next! 

I wanted to take the time to share our current calendar of events that will take us through the end of the year and let you know that we have lots more in store for you all in 2008.  We will include additional business planning, management and recruiting topics as well as provide Webinars-On-Demand! 

December 3rd: Unlock the Magic of MLSmailings.comTM
Join our helpful support team members as we walk you through the step-by-step simplicity of automating your marketing with MLSmailings.com. Whether you are creating a QuickCard, uploading a photo, or changing your order, we invite you to laugh and learn with us! Unlock the magic of MLSmailings.com!

December 5th: Planning for Profits in 2008! Presented by Wayne Einhorn
Learn the inside secrets and best solutions in the industry for leveraging a changing market, maximizing your earning potential and creating repeatable, sustainable success. Are you ready for your best year ever? Join Wayne for a step-by-step plan to close out ’07 and have a great ’08!

December 10th: Working with Expireds presented by Mike O’Boyle
More and more as our market normalizes agents find themselves facing expired listings. How can you turn this particular prospect base into a gold mine for your business? Tune in to learn some of the best strategies in the industry for doing just that!

December 17th: ProspectsPLUS! 101 presented by Billy Allen
A beginner’s course on how to fully utilize your ProspectsPLUS! software, including setup and placing your first postcard order.

Click on the Webinar(s) you are interested in above. You can register for multiple Webinars. All Webinars are completely free*! All Webinars start at 1:30pm Eastern Time.  Advance registration is required.  These events are a fun, convenient way to learn and our pleasure to bring to the real estate industry at large.  Interested in learning more?  Bookmark our site:  www.prospectsplus.com/webinars to stay current on upcoming training! 

For those of you who are more article and newsletter oriented, please feel free to browse our library of articles and archive of past newsletters simply by visiting our site www.prospectsplus.com and clicking on Feature Articles and Past Newsletters in the navigation pane to the left. 

As entreprenuers of all kinds – it never hurts to have additional resources at your fingertips.  I believe one of the greatest tools we have now is the ability to learn 24/7.  To be able to listen to your favorite motivational or training speakers at the click of a mouse, discover new technologies, techniques or skill build at whatever time of day or night is convenient for you is exciting. 

There has never been a better time to become the best you that you can be, personally or professionally!  I look forward to participating in that process whenever possible.  Bringing the right tools to the right people is more than just part of our mission statement — it is our passion. 

Let us know if there is ever anything we can do for YOU!

Internet HappyGood day friends!

As you may or may not know, one of the exciting parts of my job at ProspectsPLUS! is to create with my team of graphics gurus new marketing campaigns and pieces that drop seamlessly into our software program each month for our over 60,000 customers across North America!  While that might not sound exciting to you — it does give me an opportunity to put new timely, relevant, USEFUL tools in the hands of real estate and mortgage professionals every 30 days.  Call me a maniac – but to me – that really is a great gig! 

So I had a thought last night as I was prepping my list of things to do this week…(does anyone else’s list seem to get longer rather than shorter on a regular basis?)  What kind of marketing materials can we create to help our blogger friends spread the word about their blogs?  So, since one of my favorite things to do is ASK THE EXPERTS – I turn to you!  Having only been at this blogging thing a brief while, I must say how incredibly impressed I am with this community.  I have found it warm, welcoming and full of insight and ideas!  THANKS!

Our software currently contains over 600 marketing pieces including postcards, flyers, brochures, ads, presentation tools and lead generation systems, so any successes you may have found in one of those categories would be a huge help!!!

So tell me, oh wise ones, if you will…what’s worked best for you? 

Inquiring minds want to know!

With the November 13-16 NAR convention quickly approaching, ProspectsPLUS! is gearing up to bring its best and most innovative offerings to Las Vegas, including their all new coaching solution. The Florida-based company will use its more than 400 square feet of exhibit space at the Sands Expo and Convention Center for hands-on demonstrations and information resources designed to help REALTORS® excel in today’s quickly shifting industry. Highlights at ProspectsPLUS!
booth #4241 include:

  1. ProspectsPLUS! Achievement Coaching™. Presenting an all new coaching system which successfully partners the timeless tools and solutions offered in the ProspectsPLUS! technology products with highly trained, extraordinarily effective coaches, all of whom boast a healthy track record for helping entrepreneurs increase their annual income by $65,500. Working smarter, not harder has never been simpler.
  2. MLSmailings.com. This innovative and automated, cutting-edge system with patent-pending technology gives agents fast-track results with little to no effort on their part.
  3. ProspectsPLUS! 6.0. This time-tested software gives agents more than 600 marketing pieces to choose from in a matter of minutes. With a guarantee of at least six new listings in just 12 months, more than 60,000 agents across the United States and Canada utilize this time-saving, production-boosting program to ensure their success in ANY market.
  4. RecruitingPLUS! 6.0. Managers and brokers will find this upgraded program an exciting and viable method for rapidly recruiting both new and experienced agents in any market. With 12 full systems and 65 strategies to choose from, users can implement the ones that best fit their unique recruiting goals. The company is so confident in the program that it guarantees 24 recruiting interviews every 12 weeks. Enjoy a full demonstration, and pick up a free copy of the Master Recruiting Guide™, which details “How to Recruit 10 Agents in 60 Days” and “Sure-Fire Strategies for Becoming a Top Recruiter.”
  5. Master Marketing Schedule™. This FREE, hugely popular 24-month wall calendar is for agents who want a simple, effective marketing plan to stay on track in 2008. It offers approximately two campaigns per week and more than eight categories each month to help agents successfully target their sphere-of-influence client base and geographic farm areas. With ideas on how to identify and excel at the niche markets that most interest them, each month also provides creative customer service campaigns, industry resource tips and more.

Be sure to visit booth #4241 for winning solutions and your FREE Master Marketing Schedule™, Master Recruiting Guide™, invitation for FREE 20 Minute coaching consultation and hands-on demonstrations of the ProspectsPLUS! suite of products. You can find more cost-effective ways to boost production while saving time and money at www.prospectsplus.com. While you’re there, remember to sign up for the FREE Master Marketing Newsletter™. Call Julie Escobar at 866.405.3641 or visit www.prospectsplus.com and invite us in to share some strategies, jump start your production or share today’s best resource for cutting edge technology and marketing solutions!

Keeping company with industry leaders such as Michael Saunders and Company, John L. Scott Real Estate, Koenig & Strey, GMAC, Prudential Douglas Elliman and more, ProspectsPLUS! has published its corporate video on InmanStories.com. “We are thrilled to share the story of who we are, our foundation and our commitment with an industry that we are so passionate about,” said Jim Morton, President of ProspectsPLUS! “This is a tremendous opportunity to give brokers and agents a peek inside our dynamic organization and corporate team.” We invite you to take a look for yourself!