Thursday, March 30, 2017

Relationship Marketing Insights with REALTOR Maggie Dokic

By Julie Escobar

Through every conceivable type of market, one thing has always held true in our industry:  it’s a people business.  Call it what you will, mdokicsq-1sphere of influence or book of business, it is the process of staying connected and nurturing those relationships that will garner agents the highest potential for new business and referrals year after year and allow them to stay out of the “where is my next commission coming from” cycle.

To talk about why this is so important, I sat down with long-time ProspectsPLUS! Customer Maggie Dokic to find out what she’s learned through the years.

This is an excerpt from our interview:

Q:  Maggie, can you first tell our readers a little about yourself?

A: I’m a broker owner of a small real estate brokerage in Miami. I am technically a “competing” broker but only because I do sell to my own clients, not because I compete with my agents for business. We all lead generate and create our own business.

Q:  You’ve grown your team and your business considerably through the years, what do you think are the key components to building a solid book of business?

A: Fostering relationships with those who know you and staying in touch with past clients. It’s a known fact that it costs considerably more to get one new client than it does to stay in touch with one you already have. It makes financial sense to do so, plus it’s a natural extension of my personality to stay in touch with past clients!

Q: How important is marketing for you in terms of staying competitive and driving new leads?

A: Whether you’re marketing yourself or your brand, it’s important to ALWAYS be marketing. If you’re not?  Someone else is.

Q:  What ProspectsPLUS! marketing tools are you a big fan of and why?

A: I love the Just Listed postcards and how quickly they can be ordered. I’ve also really been wanting to try the new Market Dominator mailing. It looks amazing. I’ve had a challenging year this year due to personal responsibilities which have prevented me from expanding my real estate business. But it’s on my radar and as soon as my schedule settles down a bit, I’ll be looking into it further.md-nov

Q:  How often do you stay in touch with your sphere of influence?

A: On average it’s at least once a month with a scheduled email, but in reality probably more than that because much of my sphere I see in person either at church or personal events. And a large portion of my sphere is also connected on social media such as Facebook so I connect there as well.

Q:  What activities in your marketplace do you do consistently to support your marketing efforts?

A: Facebook ads for our new listings, open houses, and just listed/just sold postcards.  They all work to drive extra traffic to our site and phone calls.

Q:  Do you have a niche that you specialize in?

A: I’m a firm believer that it’s best to be a specialist and not a generalist. It dilutes your efforts if you try to be all things to all people. That said, my only niche is probably geographical in that I won’t go all over the county for business. I prefer to refer it to one of my agents or a colleague if it’s “too far” for me. Also I do not do commercial real estate, although I have agents who do. I personally prefer to concentrate on residential real estate only.

Q:  What advice do you have for fellow agents eager to create a strong foundation and career longevity?luxury cards

A: Real estate is about lead generation. If you don’t generate new business, you can’t expect to make it through the long haul. Pick at least three lead generating systems and stick to them. For example: Just Listed/Just Sold postcards are a great way to market you, your brand, and your listings.  Staying in touch with your sphere should definitely be another must-do.  ProspectsPLUS.com provides a whole spectrum of marketing tools to stay top of mind with your sphere, without breaking the budget.  And once you’ve sent those mailers?  Pick up the PHONE. It’s the least expensive, and most effective thing you can do. It’s a lot easier calling someone you know rather than a FSBO who doesn’t know you and is likely annoyed at all the agents calling her! Not to say FSBOs aren’t a good source of new business – they are!   

I would also say to focus on one thing at a time and don’t be a secret agent. This is Real Estate 101. Reach out to those who know you and like you, and let them know you’re in the business (or remind them you’re still in the business). People prefer to work with someone they know, like and trust and that’s where you gain the upper hand. Make sure your contacts know you are there for them. And be genuine in your approach. My monthly mailings remind them I’m in real estate. My phone calls, texts, Facebook posts and note cards are short, sweet, about building the relationship – and NOT about real estate are always appreciated. When you do all of these things – when they are ready to list or sell or know someone who is, I know they will remember I’m the real estate professional for them.

Q: You’ve also used a lot of Every Door Direct Mail™ while growing your business – what made you make communitynewsnovthumbsfront4that decision?

A: The cost of EDDM made me realize it was a smart business decision. Knowing that I could reach about three times the number of people for the same cost was a no-brainer. We once mailed to 1,002 homes and the day after the mailers were delivered I received my first call from a homeowner considering selling.

Q:  How can readers reach you if they’d like to send a referral your way?

A: We’re available at www.SpecialMiamiHomes.com and info@SpecialMiamiHomes.com.

Thank you so much Maggie.  We appreciation your generosity in sharing your experience!  You’re terrific and we wish you all the very best.

Want to learn more about driving your business forward, staying top of mind, and growing your referral base? Head over to our Master Marketing Schedule for a steady stream of tools, tips, techniques and ideas.

Need help getting started? Contact our team at 866-405-3638.  

 

How You Can Beat the Odds

By Real Estate Speaker and Trainer Todd Robertson

There are many factors that lead to success in this business, and of course, many that can stop an agent in their tracks. This week, we wanted to share some of the biggest factors agents face when trying to dominate in a geographic farm, and what they can do differently than their competitors to come out on top.

1. Fear and Uncertainty. In today’s world, fear is unfortunately an all too common and powerful headline that garners attention thanks to mass media. HOWEVER, in the real world of listing and selling real estate, consumers don’t want fear and they don’t want uncertainty. They want and need an agent who comes from a place of 100% clarity and certainty. They want an agent who is respectful, responsible, competent and CONFIDENT. They need to know that the person handling this big transaction in their life has everything it takes to ensure their best interests are cared for. Be that agent for them by ensuring that you have the right tools, systems, training and marketing plan in place.

2. Money. The old adage is true, it takes money to make money and marketing effectively costs money.nov-dom
Consistently. And that’s not something everyone is ready, willing, or able to sign on for. However, to brand yourself as the turn to agent in your geographic farm, there’s really no way to get around spending marketing dollars. Fortunately, you can spend smarter by using systems that are designed to capture market share while utilizing budget-saving tools such as Every Door Direct Mail. Our Market Dominator System does just that – and it allows you to send the very largest possible marketing piece acceptable for EDDM – 12×15, and puts you literally in every door in the geo farm of your choice for just $1 each. That’s smart marketing.

3. Impatience. One thing that seems to stop many agents from developing a successful farm is their inability to hang in there for the duration. When they don’t get instant results from their marketing, they give up. I get it. I walked in those shoes as an agent as well. But one and done mailings or marketing is never ever going to result in establishing a dominant position as a competitor. What does that? Consistency. Repetition. Showing up month after month after month. That’s the winning formula.nov-dom-2

4. Becoming a “Victim”. You know the drill. The ones who get sucked into the market doom and gloom around the office coffee pot and buy into other agents’ ideas of why your marketing or theirs just “doesn’t work”. Stop. Stay in your own lane in terms of mindset. There will always, always, always be people who want to drag you down, tell you that you can’t accomplish something, or root you in negativity. It’s up to YOU to stay focused on your WINNING formula of skill building, market-savvy tools and systems, and consistent, repetitive follow up and let others worry about their own track to success.

5. Not Having a Campaign. What’s the old Ben Franklin saying? “Fail to plan and you’re planning to fail?” It’s true. Without a viable marketing campaign plan in place, you have no way to gain traction in a market area. That’s why our Dominator Members commit to sending their 12×15 Market Dominators every month for two years – because they know that’s what it takes to truly own a market. To become THE brand in a geographic farm. They also know that if left to their own devices, most agents would have a tough time consistently researching, creating, and producing a powerful, direct-response marketing piece all on their own every single month. So they work smarter, not harder, and tap into a system like the Market Dominator where it’s all done for them.

6. Bogged Down in Busywork. Top agents know the highest and best use of their time is prospecting, presenting, and closing – not all the minutiae of busy work that can easily, and effectively be delegated to a virtual assistant or admin. It’s easy to be super busy being busy and not making any money. I know, it’s less intimidating to spend a day trying to design your own postcard than it is to pick up the phone and call until you get a listing appointment – but which one will get closer to those goals you just set faster? Delegate. Use systems. Use pre-designed, time-tested tools that are done for you. And yes – pick up the phone!

Give yourself your best shot at developing a geographic farm. Lean into a powerful mindset of certainty and confidence and put a strong campaign that works in place so that you can effectively brand yourself in that farm as the agent to call. If you need help with that, I’m happy to share some additional strategies. Email me, and let’s talk.

Need help? Contact our marketing team at 866.405.3638. They’re super knowledgeable, and ready to help get your geo farming and all your marketing on track to help make this your best year ever!   

Webinar button on keyboard with soft focus

We had a great webinar last week where Todd Robertson shared some terrific strategies, ideas, and tools for owning more market share, hitting every goal you ever set, and finishing the year strong.  We wanted to share it on demand for all of you who did not have an opportunity to join us!

Need help? To learn more about how we can help you fuel your business, streamline your systems and take your career to the next level, call our marketing team today at 866.405.3638 or visit our website www.prospectsplus.com.

The word Webinar handwritten with white chalk on a blackboard

We had a great showing on our timely webinar last week — How to Pick the PERFECT Geographic Farm for Your Market.  It was filled with terrific tools and step-by-step strategies for choosing the best geographic farm based on turnover ratios, home price points, and homeowner to renter ratios.

We then shared some of the tools and strategies top producers across the country are using to effectively, and consistently market to their geographic farms to gain market share — and a steady stream of referrals and commissions.

We’ve got it for you on demand now!  Watch below!

Interested in finding out of if the ReboGateway tool for choosing farm areas is right for you? Call their support team today at 866-887-0206  or email them today to set up a one on one demonstration at sales@benutech.com.

Interested in finding out whether the Market Dominator System is available in your preferred carrier routes for exclusivity?  Call  Todd Robertson at 702 683-1867.

As always – if you have questions about any www.prospectsplus.com products or services – please contact us at 866-405-3638.

 

Six Powerful Reasons Direct Mail Should Be Part of Your Spring & Summer Marketing Plan

By Julie Escobar

One thing for sure is that our world has become more connected than ever because of ever-evolving technology, and that’s terrific.  We do live in a digital world certainly, but we also live in a world where people still appreciate personal touches, tangible visibility and human interaction. Done right, direct mail helps connect you to the customers and future customers in your market in much different way (and without any spam filters to fret about!)

In fact, according to a study done by the Direct Marketing Association,  56% of consumers think print marketing is the most trustworthy of all marketing channels. And here’s a stat that surprised me in the age of smartphones:  56% of consumers think print marketing is the most trustworthy of all marketing channels.

In an article put out by Sappi Fine Papers, “Print has more emotional pull for consumers than digital, according to scientists. A neuroscience study commissioned by the Interactive Advertising Bureau (IAB) and conducted by Millward Brown discovered that paper-based marketing—i.e., direct mail—leaves a ‘deeper footprint’ in the brain than digital—and that difference can even be pinpointed on functional MRI brain scans. The physical act of handling tangible material feels more “real” to the brain, the study claims. It produces brain responses that trigger emotional reactions, which get internalized in your memory. In other words, the printed piece itself becomes part of the subliminal messaging.”

Here are six reasons direct mail is both relevant AND results-producing!

  1. It’s targeted.  Advertising is one means of reaching out to consumers in your market, but it’s expensive Do it Yourself Real Estate postcardsand casts a wide, but not specific net. With direct mail you can match your marketing pieces specifically to your market or niche dramatically increasing your response rates. You can even now find the mailing lists for those you most want to market to by taking advantage of the specialty data selects from our friends over at Nielsen or look for our Lifestyle Interest data like the one suggested in this week’s Master Marketing Schedule for Do-It-Yourself fans. Head over to our Mailing List page to learn more about all the affordable list options available to you.
  2. It’s personal.  Direct mail is your canvas.  You can address your customer by name, share specific offers, communicate information that’s specific to your area, and begin to create a top-of-mind awareness and trust. All of our marketing tools are editable, from postcards, to newsletters, to SaveDownPayment_thumb (1)brochures — and you can be as creative as you like.  Offer fair trade offers such as Free Reports, lists of homes, a CMA and more – and lend your personality and voice to each piece.  Note:  review your edits carefully for spelling errors before moving to the next option!
  3. It’s flexible.  From postcards to flyers to letters to brochures, your direct mail options are extensive.  Add direct response offers and timely information and you again increase your response rates.  Some agents wisely choose a campaign with similar branding to send month after month or quarter after quarter that helps consumers develop a recognition of their brand more easily.  Others mix and match their marketing messages – preferring to keep consumers alert and eager to see “what they’ll send next!”
  4. It’s tangible. The truth is, as human beings we’re tactile people. Engaging different senses is just smart business.   If I get a message from a professional I touch via email for example, it registers in the moment – but not necessarily long term.  If I get a message that’s directed to me and offers something of importance to me and my family and I can feel it, touch it, put it on the refrigerator or tack it to my bulletin board, etc. – then that message has a much longer shelf life-right?  And a better chance of getting a response – not just once but again and again. 
  5. It’s measurable.  Direct mail is one of the few media channels that give you the ability to track your success.  Use a unique URL or make a specific offer on a direct response piece and keep tabs on how many people click or call on that offer.  Adjust future mailings based on that response rate.  I always recommend making a direct response offer on every piece of direct mail as opposed to just a generic, ‘here I am’ type mailing.  Give people valuable reasons to reach out to you and they will!
  6. It’s easy and cost-effective.  Direct mail doesn’t have to mean big bucks.   Now with Every Door Direct Mail costs are low and market saturation is high.  One of the things our customers appreciate most about our services in fact is that we do have the ability to provide short-run orders at extremely affordable rates unlike big mail houses which require you to order thousands at a time.  Not sure what pieces will work best with your budget?  Give us a call-our team is terrific about helping agents match their marketing to their market as well as their budgets!

Hope that gives you some insights into why direct mail is on so many agents to-do list this season! If you need help finding the right pieces for you at the right prices-we’ve got you covered.  Call our marketing team at 866.405.3638 or email us at pmc@prospectsplus.com to learn how we can get your production hopping this next quarter in a very budget friendly way!