Sunday, November 19, 2017

How Some Agents Are Using This Tool to Get More Listingsreal-estate-door-hangerswe-have-buyers

by Julie Escobar

Take advantage of this month’s Master Marketing Schedule tip which is: The weather is cooling down, and the market is heating up! Door hangers are a time-tested tool to help you get noticed, meet the folks in the geographic farm you’re working and market yourself and your listings.

If there’s a tool that’s literally been ‘around the block’ (probably millions of them to date!) it’s the Real Estate Door Hanger.  Why?  They work.  They catch attention. They a great reason to canvas.  And they are an easy-to-use leave-behind for potential clients.

Many agents are eager to get back out and work their neighborhood farms this month so we thought we’d share a few strategic tips other agents are using to help garner more listings and increase their market share.

1.  Content is key.  One series of door hanger that’s really popular with agents right now is the real-estate-door-hangers-expiredListing Inventory Series, designed specifically to help agents find more sellers.  But we also have hangers for FSBO’s and Expireds, which are handy to have in the car when you come across a FSBO that just popped up or see an expired come off the market that’s close by.  You can use them to brand yourself, spotlight a new listing, advertise an open house.  The possibilities are endless!  Get creative! 

2.  Include a call to action.  Many times, agents will put a lot of time and energy into getting their message just right, and forget to direct their prospects as to what they want them to do.  With ANY marketing piece, always be sure to have a call to action that’s simple and direct!

3.  Keep them readily available.  Many savvy agents keep a ‘rolling tool chest’ in their trunk.  Filled with the forms they need on the fly, objection handling brochures, extra business cards, listing agreements, presentation folders, and door hangers.  That way they, just like the scouts, are ‘always prepared’.

4.  Going door to door?  Know how many homes are in the neighborhood you are canvassing, real-estate-door-hangers-get-your-home-soldbut don’t try to do it all at one time if you are flying solo.  You can visit our EDDM page here and look for the link on the right to choose your carrier route.  Even if you’re planning to use the door hangers and not Every Door Direct Mail – this is a handy tool to find out how many homes are in a given area so you’re sure to order enough door hangers! Wear your name badge, some comfortable shoes and your best smile and get out and meet some people!

5.  Timing is everything.  If you want to just get the hangers on the door without ACTUALLY talking to very many people, mornings (right after people leave for work) are good.  If shaking hands and making connections with potential sellers and buyers than early evening is good after people have made their way home.

6.  Make a block party of it!  Get a group together!  Take your team along for the day and break the canvassing up in a grid to lighten the load. Start at your local Starbucks for a caffeine fuel first and share your door hangers with the customers there!

7.  A little PRE-canvas legwork.  If you are planning deliver door hangers to a neighborhood or neighborhoods, it’s a good call to warm things up a little by sending postcards with your name, picture and information first.  That way when you are meeting face-to-face, consumers will be more likely to recognize you and realize you’re there as the ‘neighborhood expert.’  If you’re using the listing inventory door hangers, we have Listing Inventory Postcards that compliment them nicely. Find them here!

These are just a few great ways agents are making door hangers part of their marketing plan. They are a great addition to your spring or fall marketing – because of their low cost and high impact.

From Your Desktop Computer You Can Browse All Our Door Hanger Templates by Visiting: Prospectsplus.com/DoorHangers 

Need help?  Give our team a call at 866.405.3638 or click through to see the variety of terrific options for Real Estate Door Hangers that we have to offer!  

Oh — and don’t miss out! Remember to jump into our big contest this week! 

CLICK HERE TO LEARN HOW YOU CAN WIN $10,000.

A Guest Blog About Every Door Direct Mail 

by Brian Fox. VP Business Development, Benutech

Okay, so you probably know about the value and benefit of mailing postcards via Every Door Direct Mail (EDDM) by the United State Postal Service (USPS)… They are plentiful.  The postage rate for delivery is attractive (17 cents a door).  The residences are all in a close, neat geographical location.  This allows you acquire the best postage rates for your mail marketing and when it’s time to walk your farm to meet homeowners – the residences are all in a neat geographical location for easy walking and knocking.

The challenge is… How do you find the “right” EDDM Group to deliver to?  Well, that’s a bit tricky – but not only is there hope, there are real data solutions to solve this tricky challenge.

Let’s break the moves down step by step for you.   There are 4 very important steps in choosing the correct EDDM location(s) to farm and here they are:

  1. Locate EDDM Groups within a zip code or city by finding the EDDM Groups with the highest turnover rates available. In other words, the higher the ratio of homeowners that move annually, the higher the chance of finding more sellers within those areas in the future. Why?  Every real estate coach in the U.S. teaches their paying clients to find areas of “high turnover” defined as 7% turnover rate or higher.  Statistically, they have shown that finding areas where homes are selling provides agents with areas that will continue to sell at high rates.  This will help make your marketing more efficient.
  2. Once you have the EDDM Groups ranked from highest to lowest turnover rate – Locate the EDDM groups that have “Sales Price Points” that interest you. In other words, if two EDDM groups have similar turnover rates, but different home price selling points – it’s much better to sell a home that sells for $600K vs. $350K, right?
  3. Now, this is important: Compare the number of “owned homes” in the EDDM Group against what the USPS will deliver to in the same EDDM group.  Keep in mind – EDDM via USPS delivers to every resident (homeowners, apartment renters) within the EDDM group. Most agents don’t want to mail to renters – Agents mail market to find potential sellers.  So, you wouldn’t want to mail to 500 residences via EDDM if only 300 of them are “owned” properties.  If you did, you would be employing the USPS to deliver to 200 apartment renters in that EDDM Group that can’t be sellers because they are renting.   Look for EDDM Groups on the USPS Website that have a similar number of “delivery” vs. “properties owned within the EDDM group” – See the examples provided for zip code 98006 in Bellevue, a suburb of Seattle, WA.  Two EDDM Groups with similar turnover rates 7.95% and 7.84% – but the 7.84% group (Carrier Route C037) has 536 owned properties within the EDDM Group of 543 units that the USPS will deliver to. Therefore, Carrier Route C037 has a much higher “ownership deliver rate” than Carrier Route C028 – providing a better value for you as a paying customer.
  4. As a last step – look to see what the “average years owned” is for the EDDM group you select. Average home ownership rates in the 7-10 year range seem to indicate areas that folks purchase into and then sell rather quickly – possibly to upgrade to a larger home or to a home in a more desirable location – which results in higher sales rates annually.  Also, look to see what the Non-Owner occupancy rate is for the EDDM group.  Much of the time, Non-Owners will sell property more frequently than Owner Occupants, so high Non-Owner Occupancy rates could help facilitate more sales, more often.

In the example provided for Zip Code 98006 in Bellevue, WA – the perfect EDDM Group was found utilizing Benutech’s “Title Toolbox” data.  Carrier Route C037 had a high turnover rate (7.84%), it had 536 owned units within a 543 unit EDDM Group, it had one of the highest sales price points in Bellevue at $1.3M, and had an average years owned of 8.6% – indicating that this area could be an area where folks purchase and sell rather frequently. If you are farming in Bellevue, this would be the place to farm!

Okay, yes… This may seem like a lot… and it is… so just do this:  Contact ProspectsPLUS! and have them help you with this process.  They are direct mail marketing experts, and by utilizing Benutech data and their technology – they can complete these steps for you and place you in the perfect EDDM group to start your successful farming campaigns.

Oh, but please realize, you are not done once you find that perfect EDDM Group to market to! Now it’s time to make you known to the homeowners within the EDDM Group.  Let’s go back to those Real Estate Coaches… Their expensive advice is to market monthly.  You have just located the perfect farming location – so FARM it!

Step One:  Get the mail marketing pieces out to this EDDM Group once per month.  ProspectsPLUS! will help you select the perfect mail pieces.

Step two: Once the mail is out… You need to get out.  Homeowners are not going to hire you to sell their
home unless they get to KNOW YOU. It’s that simple.  Having homes in EDDM Groups allow you to easily walk and talk to the homeowners within the EDDM groups.  Don’t rely just on the mail… You are way more powerful than a postcard… Meet the folks in the EDDM Group so that they can hire you when it comes time to sell.  Seize the day, meet some folks – and take new listings!

About: Brian Fox, VP Business Development, Benutech, Inc. Benutech, Inc. is a real estate data company out of Costa Mesa, CA and is the creator of “ReboGateway” (for Real Estate Agents and Investors) and “Title Toolbox” (for Title Companies and other property related business). To contact Brian Fox:  Brian@benutech.com or 714-580-8099.

Need help choosing the right EDDM piece for you? Contact the ProspectsPLUS! customer care team at 866.405.3638 today! 

Six Answers You Need to Know

By Julie Escobar

With markets and competition heating up this summer, geographic farming is more relevant, and results-producing than ever. It’s what is differentiating top agents from lower producers, and what is setting some apart as leaders in both their marketplace – and in market share.

To learn more, we asked Todd Robertson about what he is seeing trend across North America right now. Here’s an excerpt from our interview:

Q:  Todd – there was a time when agents got away from geographic farming but now it’s back stronger than ever – can you shed some light on that?

A:  Here’s what we’ve found:  With all the ‘noise’ out there now, social media, Zillow, Trulia, email, spam filters, online ads – a lot of home buyers and sellers aren’t responding to the noise. Yet, a LOT of agents are still hiding behind their computers. We know that 95% of people check their mail every day – and direct mail is standing out from the ‘online’ noise.  It used to be that farming was expensive. Mailings were expensive. Now with technology and new USPS tools, it’s much less so, and with most agents still not in that space – those who do jump in – WIN.

Q:  We’ve all seen agents who get frustrated because they want instant results – and farming just isn’t that kind of marketing.  What do you say to agents who want instant gratification?

A:  The truth is we are in an instant gratification mode. We’re looking to the lottery for a quick million, fast food for an instant meal, and whatever ‘golden ticket’ it might take to unlock the key to right-now success.  But what I like to share with agents is the hunter vs. farmer mindsets.  The hunter is great at getting on the phone, shaking the trees, finding those expireds, FSBOs, SOI leads, anything that will generate business today or this week.  Where the farmer isn’t crazy about all that possible rejection, so they slowly and surely cultivate an area with direct mail and email marketing.  After 25 years in this business we do know two things though:  Patience and persistence will always win and combining the two skills of hunting and farming are your best means of generating long term success at a whole other level. You do have to be “all-in” – but it is so worth it.

Q:  In your talks and webinars you speak about putting ALL the pieces in place – can you share more about what you mean by that?

A:  Well this kind of goes back to my last answer.  You really CAN dominate a market area and out-pace any competition if you are willing to streamline your practices – and do it all.  Not one thing. Not the easy things. But all of it.  Direct mail. Just Listed. Just Sold. Door knocking. Aggressive open houses. All of it – and not just once but really adhere to that 3-7-27 rule of marketing I’ve shared in the past where you’re continuously making impressions and staying top of mind because the competition, for the most part, is not going to be as committed to doing it all. If you are? You win.

Q:  Follow up is a critical part of marketing, but so many agents are reluctant to walk their farm or pick up the phone.  What’s your best advice to get over that hurdle?  

A:  Well, the tough advice is that if your mindset is ‘I’m afraid or unwilling to prospect’ then perhaps this is not the profession for you.  If we look at the old 80/20 rule which says that 20% of the agents do 80% of the business, we know that those numbers are now outdated. In today’s world it’s 93/7.  7% of the agents are doing 93% of the business.  The reason lies right here – prospecting. Following up.  I like to tell my audiences, “If the game is scheduled, and you’ve chosen to play – you might as well win.”  So if you are in this business to help people – then remember, you are paid in direct proportion to how many people you help, and how good you are at that help. So don’t just put your toe in the pool – jump in.  Don’t be that agent who tried something once, or twice, or three times and throws up their hands and says, ‘this doesn’t work’.  Stick with it. The year is half over.  Don’t fall into that – it is what it is mindset where it is all right to be average, or less than your goals.  You get paid in proportion to how many you help. Get out there and play hard.  If you get a no, pick up the phone again, and again.  It’s a numbers game, but more than that, it’s a people game. Find the next person to help.

Q:  This is a busy time for agents – and many are so busy working IN the business, they don’t stop to work ON their business.  What can you share with our readers regarding blocking time so that nothing falls through the cracks?

A:  It’s easy to get caught up in the minutiae, I know. The feel-good work. The paper shuffling. The non-confrontational. Top agents though know that the highest and best use of their time is doing three things: prospecting, presenting, and closing.  The rest they find solutions for. Automated marketing. Virtual Assistants. Database management systems. Marketing systems.  They are effective time managers – that’s the level you need to strive for.

Q:  The Market Dominator is hard to ignore when homeowners get it in their mailbox – can you tell us a little about the science of its size, content, and calls to action?

A:  Well it’s the largest piece allowed legally through the USPS system.  It’s got 100% impression rate. It’s coated on one side, full color and on great paper.  Most importantly, it’s filled with the kind of content people want to read.  Not salesy – hyped commercial stuff. But real world content. And real world calls to action.  It’s relevant and fun and ‘share-able’ for people.  And it gets the job done.  I just heard from one of our customers who has done 16 transactions this year so far, three directly as a result of the Dominator.  Take a look and let me know if you have questions. It’s a powerful tool for agents who are really interested in dominating their own geographic farm.

Thanks so much for your time Todd.  For those interested in learning more about the Market Dominator, you can watch Todd’s informative video here.  For questions, give Todd a call at 866-405-3638.  Now, go out there and dominate in YOUR favorite geographic farm!  

To Increase Market Share

By Julie Escobar

Capturing the top market share in a geographic area can be challenging in today’s competitive real estate climate.  It is completely doable however with the right tools and strategies in place.  To learn how top agents around the country are making their mark, I spoke with Market Dominator Director Todd Robertson to get his take on the topic.

Here’s an excerpt from our interview:

Q:  Hey Todd – you deal with agents every day who are eager to dominate in their market — what would you
say is the number one question you are asked, and how do you answer?

A:   The number one question agents ask is, “How much will it cost me?”   And I reply, “If you commit to dominate your market or if you talk yourself out of it?”   In all seriousness, however, the main question they ask outside of that “Hey, I’m overwhelmed with all of these options, in terms of marketing, how can I really dominate in my market?”   My answer is that in our current state of “Technology Overload” — direct mail has become more effective than ever before.   Basically I steer them to use the tools that will help them garner the best return on investment.

Q:  That said, I know you’re a big fan of Every Door Direct Mail®, because of its affordability and saturation element for a geo farm.  It can be a little complicated to wrap your head around for some agents though.  What do you tell agents who are interested in using EDDM for their marketing?

A:  In terms of Every Door Direct Mail, if an agent is not familiar, I can spend literally just five minutes with them to make sure they fully understand how it works.  I then help them pick an area, or geo farm, they want to really become the “Neighborhood Specialist”.   Additionally, once they have an area picked out, we spend an additional few minutes on the phone to see if the Market Dominator program is the right fit for them.

Q:  We challenge agents all the time to leave ‘nothing to chance’ when it comes to staying top of mind in their market area.  What are some additional ways they can support their direct response marketing efforts in their geographic farms – and their market?

A:  I’m glad you asked.  To remain “Top of Mind” the agents getting the best results in their geographic farm areas are doing the following every month – not just SOMETIMES – but EVERY MONTH:

1)   Send direct response mail – (people today are hungry for valuable information – be the resource that delivers that every month.)

2)  Just Listed / Just Sold postcards – (shares that you are the agent making things HAPPEN.)

3)  Very aggressive, very well marketed “Open Houses” – (Gets you out front of people in a very hands-on way, be sure to have great collateral material at your open houses that distinguishes you as a resource/information source – not just an agent sitting in a house.)

4)   Door Knocking – (NOT an old fashioned idea.)  Some of today’s top mega-producers are out in force with their teams in the geographic areas they want to dominate meeting the people, passing out door hangers, brochures, and business cards.  They are asking and answering all the right questions – and NOT in stealth mode like those agents back at the office still waiting for the phone to ring.  Want to INCREASE up your exposure and your results?  Remember this:  STP – See The People. If they don’t know who you are – they’re not going to call you first.  Make sure they KNOW who you are!

Q:  Todd, follow up is often the most neglected piece of the marketing puzzle for agents — how do you encourage agents to get off the fence and make that a priority?

A:  The truth is, follow-up is typically the downfall of 90% of agents in the country.  Because most of the time Fear and Uncertainty take over in the Real Estate agent’s mind.  Here’s what they forget however:  According to the National Association of REALTORS, if an agents commits to a campaign in a geographic area, most agents quit BEFORE the 5th contact.  They’ll market once, twice, maybe even three times in an area – but that’s it. They throw in the towel and say, “well this isn’t working”.  Most marketing campaigns don’t start even seeing a response until after that fifth contact. So, if when you think about it, this actually works in the favor of the agent who is COMMITTED to being the dominant player.  If you know that 90 % of agents bail before that 5th contact, we simply put agents on a two-year direct response mail campaign in that area to insure they brand themselves as that go to agent.  We encourage them and coach them to put those three powerful pieces in place we talked about in the last question, (Just Listed/Just Sold, aggressive open houses, and door knocking) so they can layer their marketing for best results.  And we remind them that NO marketing is thorough without follow up. If they truly want to dominate – to get the bulk of the listings, to get a lion’s share of the referrals, to brand themselves so well that they are the first agent consumers think of in their geo farm area – they have to fire on all cylinders, meaning – direct response marketing, results marketing (Just listed/just sold), face-to-face contact (door knocking, open houses, events), and FOLLOW up calls and visits.  When an agent commits to THAT for two years?  They go from “Uncertain to Unstoppable”.

Q:  Great advice Todd.  Any additional advice for agents who want to capture a 10-20% market share?

A:  I would say that Patience and Persistence win the game.   There is an interesting phenomena that occurs when an agent commits to an area, really commits.  Two interesting things happen:

1)   It makes them more assertive in that area in terms of other marketing.

2)  If another agent’s sign goes up in their neighborhood it bothers them.  They then begin to take ownership of that area, meaning they shift their thinking to – “Any sign that goes up in this area should be MY sign, MY listing.” And that?  Is a winning mindset.

Thanks so much Todd for sharing your insights.  If you have a question for Todd, you can email him here, or give him a call at 855-383-6646.  If you want to learn more about the Market Dominator System, join us for our next webinar here. 

Good luck!  If you have any additional marketing needs or questions, our team is always ready to assist!  Give them a call at 866.405.3638. 

The Sum of Small Things

by Julie Escobar

The market is hot and competition is hotter.  One big secret to success is to stay top-of-mind with your book of business.  And while that doesn’t have to be a HARD process – it does need to be CONSISTENT.  That got me thinking about one of Floyd Wickman’s quotes, “Great results are the sum of small things, done well, repeatedly.”  Boy isn’t that the truth?  I once asked Floyd to expand on that a little for us – and here’s what he had to offer:  “That’s one of my favorite sayings too, and it’s so true.  In fact, nothing defines that more than a commissioned salesperson picking up the phone and making a simple call to folks in their book of business—even if for no other reason than to say hello.  There is no higher thing they can do to shift their results in this business than to create those conversations.  In fact, in our courses we teach agents that for every 12 conversations they have, they can expect a referral.  To me, that’s the number one way to stay top of mind AND build your business.”

Great advice.  Floyd also shared that you can’t ‘nurture’ everyone.  So every agent should have two lists – one which is their book of business – those folks you are building a relationship with over time.  Your second list should be your database. That’s a list of everyone who’s ever inquired, been on your mailings lists, or internet leads that you can send drip campaigns to until they are ready to make a move. Your database is your least expensive list to market to – but it also yields much lower results than your book of business.

So number one?  Take Floyd’s advice.  Pick up the phone to everyone in your book of business.  Decide how you want to break that up – 10 a day, 20 a day or as Floyd used to say, “Call until you get one.”  Block off that time just as critically as you would a listing appointment – because it IS that critical.

Number two?  Get out of stealth mode. I can’t tell you how many agents rarely leave the office or their homes but call us to say – how can I get more business?  Get OUT there in your community and get noticed!  Take part in charity drives, school events, and host Q & A sessions at the local library or coffee shop.  The more contentVISIBLE you are – the more likely people are going to say YOUR NAME when asked if they know anyone in real estate!

Number three?  SEND them something tangible.  For all the obvious reasons, we’re fond of direct response mail postcards– because they are easy to order, quick to send and don’t take up a lot of your valuable face-to-face or voice-to-voice time with prospects and those in your book of business or sphere.  Monthly holiday cards, recipe cards, newsletters, or our content cards are a great ‘touch’ each month that are budget-friendly, can be ordered in minutes, and allow you to stay top of mind.  Keep things mixed up as well. Check out our Master Marketing Schedule if you haven’t already for some creative and way outside the box ways to get in front of your clients in ways that are sure to have you REMEMBERED!

Number four?  Be HYPER-LOCAL.  There’s a reason this term is all the buzz right now – it’s because it is
EXACTLY what consumers are looking for in their resources. Home buyers and sellers need to know what is happening right there in YOUR market – rather than just get sucked into the national news of what’s happening nationwide or even globally.  What are prices doing in their neighborhoods?  What’s happening in the schools in your area?  What new businesses are coming in or closing?  Who are the trusted resources, business or service professionals in YOUR area that they can call.  Start being the one to consistently deliver THAT kind of information – and your name, brand, reputation and referrals will skyrocket.

Number five?  Expand your reach.  If you’re not saturating the neighborhood or market area you want to dominate, then turn to Every Door Direct Mail (which gets you literally into every mailbox).  Our Market Dominator System is becoming quite the differentiator for agents across the nation.  In fact, one agent just shared this experience with us, The monthly ordering process is easy. Some months I simply upload my photo and company logo and submit the already created newsletter. Other times I customize it. Either way, the newsletters are distributed to 527 of my neighbors. Over the 11 months since I started, the EDDM marketing pieces have resulted in 5 listing appointments. This month, I have a seller preparing their home to list with me and received a buyer referral from a neighbor who receives my newsletters. It’s great to see some fruit from the seeds I planted.” Our advice? Follow his lead and plant those seeds! 

Now, what are you waiting for?  Get out there and start getting your name, business and face recognized as the incredible real estate resource you are!  And if you need help – give our team a shout at 866.405.3638 for systems that can help you do all of that and more!