Saturday, August 19, 2017

From the Master Marketing Schedule

by Julie Escobar

Build your collateral collection. Choose four or five of your favorite Content Cards, and have 25 of each shipped to you. There are more than sixty to choose from on a wide variety of consumer-friendly information. These panoramic-size postcards are perfect for helping you stand out as a resource that home sellers and buyers can turn to in your market.

Where can you use them?

  • Open houses
  • Add to your pre-listing packages
  • Collateral for buyer or seller workshop
  • Client pop-bys
  • Geo farming hand outs
  • Ask if local offices or car dealerships will let you leave some behind in waiting rooms

For any ship-to-you postcards (other than EDDM), this month use promo code AUG10SH to save 10% off your order, excluding postage.

While you’re on the site – peruse the free reports that are easily downloadable as pdfs for your site and social media content you might like to share!  Find them all here. 

Collateral tools such as free reports and content cards provide great visuals when presenting and as objection handlers. When working with consumers, often you’ll have both analytical customers as well as those who respond to visuals. The content gives you the analytic information you need, and the tangible piece gives you the visual. Both go a long way towards lending authority to you as a sales professional.

Oh — and as a reminder… As long as you’re ordering shipped-to-you material, you might want to get your hands on some Football Schedules with magnetic backs. They are a hot-ticket item this time of year, and right now they are helping us help the kids and families of St. Jude Children’s Research Hospital!

From now until September 15th, we will donate 10% of EVERY football series postcard order to St. Jude Children’s Research Hospital!  Help us help the kids — and stay top of mind all season long! Click the banner below to get started!st jude fb

 

Good luck this month and happy listing! We’re here if you need us. Call our marketing team at 866.405.3638 if we can assist you in any way! 

Working the Renter Niche

by Julie Escobar

When I talk to top agents, I find that most focus their business marketing in three important areas:  their sphere of influence (those people who already know them, like them, and trust them to do business with), their geographic farm (a market area or neighborhood where another agent does NOT already have more than 10-15% market share, that is in a price range that makes good business sense for commission values, and that has some market turnover), and a niche market.

One niche that gets a lot of attention is the renter market. With rents on the rise across the nation, interest rates still historically low, and housing prices not yet scaling too quickly –it’s the perfect opportunity for renters to “kiss their landlord goodbye” – as it says in one of our most popular postcards for agents working this market.

As with any marketing campaign, consistency is key. Our First Time Buyer/Renter series has eight postcards, which is perfect for a 6-8 month campaign. Here’s what you do:

  • Choose some higher end rental properties or apartment complexes in your area and capture a mailing list.
  • Pick one postcard to start your campaign, I like this week’s Master Marketing Schedule tip which is to send the Kiss Your Landlord Goodbye postcard to 100 renters in your market.
  • On the reverse side of the postcard, make an offer for an item of value such as one of our free reports.
  • After each mailing has hit, be sure to follow up either by phone call or get out in the community and start meeting the people. Is there a Starbucks or coffee shop near the rental community? Let people know you’ll be there to answer questions one morning at a specific time. You can even use the back of the postcards as an invitation!
  • Repeat this process once a month for the next six months.

Good luck! Need help? Contact our marketing team at 866.405.3638 today. 

 

And Have Some Fun With Your Marketing

by Julie Escobar

Consistency is a powerful element in successful marketing. That’s why so many of our clients wisely choose to pick a postcard series to stick with for three to six months at a time. It’s also why you’ll see this strategy play out in our Master Marketing Schedule. We pick a series and make the postcards from it a monthly tip for reaching out to the consumers in your marketplace to build your book of business.

This week’s schedule strategy is to send the Waiting Could Cost You postcard from the Market Quote Series to at least 100 new prospects in an area where you want more listings. I love this series. It’s simple and effective and gives potential buyers and sellers insights into what is happening right now in the real estate market.

If you’ve thought about using it, here are some suggestions for the copy on the backside of the card. 

  1. Invite people to a real estate question and answer event. Have some fun with it.
  2. Offer something of value such as a Comparative Market Analysis, Home Price Analysis, or a Free Report.
  3. Share some hyper-local information such as listing and sale metrics, or even local event information such as school schedules, neighborhood event calendars, etc.
  4. Share your personal insights on what people need to know about real estate on a local level.
  5. Drive people to a blog post or social media page to learn more information.

Make sure you are writing your copy in a conversational and engaging way and don’t be afraid to let your personality show through! Be sure to spell-check before you finalize your postcard, then place your order. (It’s sometimes helpful to write out what you want in a Word document first and paste it into the system for less frustration and spell-checking.) Many of our top agent clients choose the first week of every month to spend 30-60 minutes to make sure their marketing is done and checked off the list for the month for each category of customers they want to reach or they break it down by week, based on the Master Marketing Schedule.  Be sure you are connecting with:

Need help putting your marketing in motion? Contact our team today at 866.405.3638! They are terrific at helping agents grow their businesses. 

The Difference Between Calm & Commission Chasing

By Julie Escobar

One of the biggest challenges for people getting into the business of real estate is the fear of NOT knowing when they will get paid.  Commission only? Are you kidding me?  While that’s a genuine concern when you’re brand new and haven’t learned the ropes yet, what’s interesting is how many people are STILL unclear about when and where their next commission will come from though they’ve been in the business for years.  The common denominator for that dilemma lies in whether they take a proactive or reactive approach to their business.

First and foremost?  You are an independent contractor, and as such you are running a business entity, so treating it as such is more than common sense – it’s a must.  Proactive agents know where their leads are coming from because they are putting systems in place to ensure that they are marketing themselves in the areas that matter most such as:

  • Their sphere of influence: Those folks that already know them, like them, trust them and would do business with them. They know that if they stay in touch monthly, contact regularly, and make these VIPs a priority, they can expect a referral, listing or sale from one in twelve each year. (Marketing methods of choice: Newsletter, Holiday Postcards, Recipe Cards, Content Cards, Annual Customer Appreciation events, and a phone call or visit at LEAST twice per year.)
  • Their geo farm: The market area they most want to dominate. Smart agents choose a neighborhood that already has some turnover, does NOT have another agent with the substantial presence or market share, and has a price point that makes sense for them to invest in marketing. (Marketing methods of choice:  Market Dominator, Just Listed/Just Sold postcards, Open Houses, Neighborhood luxury cardsUpdate/Free Offer Series and farm canvassing at least three times per year.)
  • A niche: That tribe of people or customers you most like to work with.  Maybe it’s first time home buyers, or seniors, or medical professionals, or boaters. Whatever group you feel connected with – make yourself known as the go-to agent.  (Marketing Methods of choice, Newsletters, Lifestyle Interest Postcards and attending or sponsoring events specifically targeted to that niche.)
  • Lead generation: Continuously casting new nets for new business as well as constant prospecting the three segments above. (Marketing Methods of choice: Reaching out to local businesses for networking and referrals, partnering with local PTAs and sporting teams, using Every Door Direct Mail to market to blanket a new carrier route, Listing Inventory postcards.)

These agents aren’t shy about sharing their success rates either.  They use social media wisely, are active and visible in the communities they service and they broadcast their results via Just Listed/Just Sold postcards and online announcements.  Examples: Sold in TWO days!  Was on the market with another agent for six months. Now sold in just one week!

Reactive agents? Pretty much none of the above. They spend the bulk of their time working with buyers and usually only actively seek a new listing once the one or two they have in inventory sell.  I love what Darryl Davis shared in his last article with us.  “It’s no longer listings are the name of the game – it’s listing INVENTORY is the name of the game.”  He compares it to owning a shoe store and having no shoes left to sell.

Bottom line: When you are reactionary, as in, “I have no income coming in – let me go take a listing now,” your life is stressful. You worry about providing for yourself and your family.  You aren’t sure if you need to go “get a real job”.

When you are proactive, you make marketing and prospecting part of your daily routine.  You KNOW your numbers.  “I need to speak with X number of people each day to get X amount of appointments, to do X number of listings, X amount of sales, and X number of closings.”  You use time blocking to prioritize your time and activity. You use systems to automate your marketing or simplify the processes.

If you’re a brand new agent or are an agent that needs less stress, more business and are ready to get to the next level in your career – kick that reactive stuff to the curb and jump in with a proactive plan to build your business.

Need help working with your sphere, farm or niche? We’ve got everything you need to succeed at www.prospectsplus.com or call our team at 866.405.3638.

 

Six Answers You Need to Know

By Julie Escobar

With markets and competition heating up this summer, geographic farming is more relevant, and results-producing than ever. It’s what is differentiating top agents from lower producers, and what is setting some apart as leaders in both their marketplace – and in market share.

To learn more, we asked Todd Robertson about what he is seeing trend across North America right now. Here’s an excerpt from our interview:

Q:  Todd – there was a time when agents got away from geographic farming but now it’s back stronger than ever – can you shed some light on that?

A:  Here’s what we’ve found:  With all the ‘noise’ out there now, social media, Zillow, Trulia, email, spam filters, online ads – a lot of home buyers and sellers aren’t responding to the noise. Yet, a LOT of agents are still hiding behind their computers. We know that 95% of people check their mail every day – and direct mail is standing out from the ‘online’ noise.  It used to be that farming was expensive. Mailings were expensive. Now with technology and new USPS tools, it’s much less so, and with most agents still not in that space – those who do jump in – WIN.

Q:  We’ve all seen agents who get frustrated because they want instant results – and farming just isn’t that kind of marketing.  What do you say to agents who want instant gratification?

A:  The truth is we are in an instant gratification mode. We’re looking to the lottery for a quick million, fast food for an instant meal, and whatever ‘golden ticket’ it might take to unlock the key to right-now success.  But what I like to share with agents is the hunter vs. farmer mindsets.  The hunter is great at getting on the phone, shaking the trees, finding those expireds, FSBOs, SOI leads, anything that will generate business today or this week.  Where the farmer isn’t crazy about all that possible rejection, so they slowly and surely cultivate an area with direct mail and email marketing.  After 25 years in this business we do know two things though:  Patience and persistence will always win and combining the two skills of hunting and farming are your best means of generating long term success at a whole other level. You do have to be “all-in” – but it is so worth it.

Q:  In your talks and webinars you speak about putting ALL the pieces in place – can you share more about what you mean by that?

A:  Well this kind of goes back to my last answer.  You really CAN dominate a market area and out-pace any competition if you are willing to streamline your practices – and do it all.  Not one thing. Not the easy things. But all of it.  Direct mail. Just Listed. Just Sold. Door knocking. Aggressive open houses. All of it – and not just once but really adhere to that 3-7-27 rule of marketing I’ve shared in the past where you’re continuously making impressions and staying top of mind because the competition, for the most part, is not going to be as committed to doing it all. If you are? You win.

Q:  Follow up is a critical part of marketing, but so many agents are reluctant to walk their farm or pick up the phone.  What’s your best advice to get over that hurdle?  

A:  Well, the tough advice is that if your mindset is ‘I’m afraid or unwilling to prospect’ then perhaps this is not the profession for you.  If we look at the old 80/20 rule which says that 20% of the agents do 80% of the business, we know that those numbers are now outdated. In today’s world it’s 93/7.  7% of the agents are doing 93% of the business.  The reason lies right here – prospecting. Following up.  I like to tell my audiences, “If the game is scheduled, and you’ve chosen to play – you might as well win.”  So if you are in this business to help people – then remember, you are paid in direct proportion to how many people you help, and how good you are at that help. So don’t just put your toe in the pool – jump in.  Don’t be that agent who tried something once, or twice, or three times and throws up their hands and says, ‘this doesn’t work’.  Stick with it. The year is half over.  Don’t fall into that – it is what it is mindset where it is all right to be average, or less than your goals.  You get paid in proportion to how many you help. Get out there and play hard.  If you get a no, pick up the phone again, and again.  It’s a numbers game, but more than that, it’s a people game. Find the next person to help.

Q:  This is a busy time for agents – and many are so busy working IN the business, they don’t stop to work ON their business.  What can you share with our readers regarding blocking time so that nothing falls through the cracks?

A:  It’s easy to get caught up in the minutiae, I know. The feel-good work. The paper shuffling. The non-confrontational. Top agents though know that the highest and best use of their time is doing three things: prospecting, presenting, and closing.  The rest they find solutions for. Automated marketing. Virtual Assistants. Database management systems. Marketing systems.  They are effective time managers – that’s the level you need to strive for.

Q:  The Market Dominator is hard to ignore when homeowners get it in their mailbox – can you tell us a little about the science of its size, content, and calls to action?

A:  Well it’s the largest piece allowed legally through the USPS system.  It’s got 100% impression rate. It’s coated on one side, full color and on great paper.  Most importantly, it’s filled with the kind of content people want to read.  Not salesy – hyped commercial stuff. But real world content. And real world calls to action.  It’s relevant and fun and ‘share-able’ for people.  And it gets the job done.  I just heard from one of our customers who has done 16 transactions this year so far, three directly as a result of the Dominator.  Take a look and let me know if you have questions. It’s a powerful tool for agents who are really interested in dominating their own geographic farm.

Thanks so much for your time Todd.  For those interested in learning more about the Market Dominator, you can watch Todd’s informative video here.  For questions, give Todd a call at 866-405-3638.  Now, go out there and dominate in YOUR favorite geographic farm!